My mic won’t show up on my xbox

Hello Ninja!

Thank you for posting on Xbox Forums! I understand that the headset not being detected by your controller can be frustrating but, I will be happy to assist you with the issue. Just to clarify, have you tried to try the headsets on a different device,
such as a phone or laptop to make sure it's not the headset with the issues? If the headset is working, I would suggest checking out this support article for

Xbox One Chat Headset Troubleshooting. If you still have any further questions or concerns please feel free to reply back letting us know. Thank you for posting on Xbox Forums!

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

Method 1: Conduct basic checks on your controller and headset
Once you find the microphone can’t work on your Xbox One, the first thing you need to do is to do some basic troubleshooting.

1) Check if your headset is properly connected to your controller and your controller to your console. If you are not sure, try reconnecting your headset to your controller (plug the headset connector
firmly to the port on your controller) and reconnect or resync your controller to your console.

2) Make sure your headset is not muted. Check the mute button on your headset control or the audio settings on your Xbox One. You may also need to adjust the audio settings to increase the microphone
volume (this can enable your voice to be clearer and louder).

3) Check your devices and cables carefully and see if there is anything wrong you can see from outside. Also, you can test with another headset or controller, or even a different console to verify
where the problem is located. If you find any hardware issue, you may need to get your controller repaired or replaced.



Method 2: Check your Xbox profile settings
Your microphone on Xbox One may be muted because your profile settings limit your voice communication. You can check your profile settings and see if the microphone on your account is being controlled.

(If you are using a child account, you should sign in its parent account before you can take the steps below.)

1) Press the Xbox button on your controller.

2) Select Settings and All Settings.

3) Select Account and then Privacy & online safety.

4) Select View details & customize.

5) Select Communicate with voice and text and then select who you want to talk to (usually your friends or everybody).

6) Check to see if you can chat with your friends using the microphone.



Method 3: Restart your Xbox One console completely
Your Xbox One mic not working problem may result from issues on your Xbox One console. Those issues can be fixed by a complete reboot of your console. You can restart your Xbox One console and see if this can
resolve your problem.

1) Press the Xbox button on the front of your Xbox One console until it shuts down completely (this will take about 10 seconds).

2) Unplug the power cable from your console and leave it for about 10 seconds. This will reset the power supply of your Xbox One.

3) Plug the power cable to your console. Then press the Xbox button on the front of your console to power it on.

4) Check your mic and see if it works now.



Method 4: Repair or replace your device
If you have found hardware issues, or the methods above can’t help you, you need to get your devices (your Xbox One headset, console or controller) repaired or replaced. If your devices are still under warranty,
you can contact Microsoft support or the vendors of your devices and ask them for help.

Hey

There could be a lot of reasons causing that issue. You will want too troubleshoot the issue. For example

Are you using the stero adapter with the headset or just pluging right into the controller 3.5mm jack? If your using the adapter is possable its faluty

Try the headset on a other controller if it works then its likley the other controller auido port isnt working

Try the headset on a other device such has a PC or phone if the headset to test the headset

Also make sure your controller is updated
https://support.xbox.com/en-GB/xbox-one/accessories/update-controller-for-stereo-headset-adapter

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