My mic isn't working on my new xbox series S.

Hi D0ge. My name is Kyle and I'm an independent advisor.

I understand how frustrating it must be that your Series S is not powering on. If troubleshooting hasn't worked, your console may need to be repaired. You can request a service from this link: https://account.microsoft.com/devices/select-device-for-repair

Please reach back if you have further questions.

Thanks,
Kyle

Hey! There is currently an outage affecting the Xbox Store and Xbox Cloud Gaming. You may have trouble starting cloud games and accessing the store. This is currently being investigated.

You can check the status of Xbox Network services here: https://support.xbox.com/xbox-live-status

Thanks for the help! I didn't know there was a problem with the xbox store and cloud gaming, thank you for telling me

Hello, James! Thank you for choosing XBOX support forums. I am an Xbox Ambasador and I am pleased to assist you today.

If your friends can't hear you, first make sure that your mic isn't muted, then check in headset settings that Auto-mute is not set to High (try turning Auto-mute off). If that doesn't fix the problem, restart both devices. You should also check to see if a firmware update is available for your headset.

I hope this answered your question! If it did, please give make this an answer!

Hi Ronnie,

Yep done all that, I can hear fine with my Wired and Wireless pairs of headphones on different Controller's.

It's just the mic's don't work with either setup.

I have just swapped over from an Xbox one to an Xbox series s??

Everything was working fine on my Xbox one?????

Cheers Ron.