My Messages says "We cant get all of your messages right now check back later" i did...

Hello, my problem is that when I go to my messages it says “We can’t get all of your messages right now. Check back later.” But this has been happening for a couple months please help I did all the things xbox support said and nothing worked.

Hi,

It's your problem solved ?

If so share steps attempted (if you want)

Regards.

Hello DBPL,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for understanding.

Sincerely,



Microsoft Community Moderator

do a full shutdown from the power and start up and reboot your internet

Hello DBPL,

Thank you for posting in Microsoft Community.

We understand you are having issues with your Xbox Messages. This error message usually indicates that there is a problem with the Xbox Live service. Microsoft is aware of this issue and is working to resolve it as soon as possible. In the meantime, you can try the following steps:

1. Check the Xbox Live service status page on this link Xbox Status | Xbox Support to see if there are any known issues with the messaging service.



2. Try signing out of your Xbox Live account and then signing back in.



3. Clear the cache on your Xbox One console by holding down the power button for 10 seconds until it turns off, then unplug the power cord for 30 seconds before plugging it back in and turning it on.

4. Reset your Xbox Console: Go to Profile & system > Settings > System > Console info and choose Reset console. Select Reset and keep my games & apps. This resets the Xbox operating system and deletes any corrupted data without deleting your games or apps.

I hope this helps! If you’re still having trouble, please let me know we will do our best to help you resolve this issue as soon as possible. Have a great day!



Sincerely,



Microsoft Community Moderator