My marching fire expansion is installed but not working

0DYSS3US 000 · Jun 23, 2021

My marching fire expansion (For Honor) is downloaded but it’s not actually working. It’s just telling me I don’t have the expansion in-game. I’ve went thru Ubisoft support and they’ve told me to do all the hardware steps such as power cycling and making sure this is my home xbox so I did all that with no luck. Then they told me to contact Microsoft again. Despite there being no responses from any Microsoft support agents from my previous attempts at contacting them, I still kept trying to get in contact with anyone that could help me and now I guess I gotta ask the community. It’s been pretty tiring jumping thru Ubisoft support hoops just to get told to contact Microsoft, and then having to resort to asking a community because Microsoft’s support system is whack.

:)

XBF Aicha T

Hello There ! According to the explanation you have provided, I believe your console will need reset in order to refresh the system. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

Please click on the link below and follow those steps:

How to reset your Xbox console to factory defaults | Xbox Support

StuartATrueRed

It is there. It's called For Honor Marching Fire Edition. Bear in mind, you will need the Ubisoft Connect app to install it on your PC.

Ricardo Lechuga

If you have game pass, you need to install For Honor Marching fire edition as i mentioned, to access the Dlc

XBF Leslie D

Hi Ajax25

Thanks for reaching out!I'm sorry to hear about the current issue with a pre-order being declined. Please take a look at the troubleshooting resource
"Pre-order Xbox One digital games in the Microsoft Store."

Usually for pre-orders you will be charged around 10 days before the game launches.
If your original purchase was not successful, it will require for you to make the purchase to be able to use the content

If you have further questions or concerns feel free to contact
Xbox Support.

Hope this helps.

Ricardo Lechuga

Hi Tullrex! My name is Ricardo an independent advisor ready to help you with this situation!

The only one available with game pass is only accessible trough the installation of for honor marching fire edition, if you installed the standard edition of the game you won't be able to access the dlc available with game pass

My marching fire expansion is installed but not working