My kids account won't let them play online games

Amy Bettis · Dec 10, 2022

My kid wants to play Fall Guys but when they try to get on, it tells them that they can't play multiplayer without my permission, which is normal and what I wanted. But when I type in my password to let them play, it sends me back to the "get permission" screen. Do I try to fix it, and how, or do I disable the restrictions on their account, and how?

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You may need to manage their settings by signing in to https://account.xbox.com/settings, kindly allow the following settings for their account:

You can play with people outside of Xbox Live

You can join multiplayer games

Inaja Lemos

Yeah, my kids can't play online on BF4 as well, but they can play campaign. I even tried logging them in with my Origin account to no avail. So I guess they won't be playing BF4 online at all.

Legendgenesis

There are various reasons as to how a kid could get a hold of M rated games. Inattentive or enabling parents, older friends, untrained or careless store employees... the list goes on and on. But while there are a great many kids out there that are playing
games that they shouldn't because of their own personal mental growth, I can't say that I wouldn't let kids play M rated games when properly watched/monitored by their parents and their maturity level is taken into an account. I've let my kids play certain
M rated games before, but even them I'm either playing the game with them or in the same room. NEVER do they play online, and the will ONLY play games that I let them.

J0KERMAN92

Ok well my kid likes playing NHL Arcade online and he can't do it on his profile cause its not a xbox live account and I am not paying for another account, its robbery! lol. So he has to be on my account to play that and some other games online. I am just
saying that if people want to watch trailers for horror, they should have to click on them and not have them playing on the dashboard. Its like some of the kids TV channels for kids even, my kid was sick woke up at around 10pm, my wife turned on the tv which
was still on the kids channel and there was a inappropriate rated R movie on the kids channel. Rated R movies should never be on a kids channel and horror previews should not be on the dashboard in my opinion. Just sayin!

DivergentSauce7

Thanks, unchecking the box that says online game let my two kids play splitscreen.

My kids account won't let them play online games