my joystick broke

Xbox controllers carry a standard 90 day warranty (in the US, at least), either from the date you bought your console (if you're using the included controller), or the date you purchased the controller alone as an accessory.

You can schedule a repair for your controller here:
https://devicesupport.microsoft.com

Remember the times when there was the joystick and you had to thrash it side to side - I broke enough joysticks in the past.

Hey ArrivedRelic582! If you have a return policy from the retailer you purchased it from that would be the best bet. If not, check out the steps

here to get it repaired. Thanks!

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Xbox Forums Staff

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Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

I updated my controller, but still my joysticks are not working when I play games. The joysticks only appear to be working in the menu.

This isn’t helpful. I bought multiple HID joysticks and they don’t work with the XAC on the Xbox. The PDP one handed worker for me, but mine broke. No my xbox is a paperweight $20 part, because you still advertise, but don’t sell my Xbox Is a paperweight. Xbox should care about its gamers enough to make sure the peripherals needed to make their tech work, doesn’t vanish without another option. Microsoft failed a billion people with this one.