My Information is correct why am I not getting my rewards deposited

Discus and support My Information is correct why am I not getting my rewards deposited in XBoX Rewards & Social to solve the problem; My Information is correct why am I not getting my rewards deposited and keep being asked to update my billing infomation... Discussion in 'XBoX Rewards & Social' started by RogueAgent3, Oct 21, 2016.

  1. RogueAgent3
    RogueAgent3 Guest

    My Information is correct why am I not getting my rewards deposited


    My Information is correct why am I not getting my rewards deposited and keep being asked to update my billing infomation

    :)
     
    RogueAgent3, Oct 21, 2016
    #1
  2. Sco Bravheart
    Sco Bravheart Guest
    Rewards Credits

    hi my profile/information is correct but I'm not getting my reward credits deposited.
     
    Sco Bravheart, Oct 21, 2016
    #2
  3. nukmex
    nukmex Guest
    My deposits are not going through even though my billing info is correct.

    I got an email stating that my account needs attention because my rewards points are not getting deposited. It stated to review my billing information and if it was correct to post here. Well, my information is correct and that is why I'm posting here. Please
    help! I want my points. Thank you!
     
    nukmex, Oct 21, 2016
    #3
  4. XBLRewards8 Win User

    Why am I not receiving rewards deposit, my billing information is correct

    Hello warnes1023,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  5. Smwutches Win User

    Why am I not getting my rewards deposited

    In order for support to check into your account, you'll want to post in the support section of this forum.
  6. ARTICLE 91 Win User

    My billing information is correct but i can't get my deposits

    Same here... Continued post on here with no resolve.
  7. phillykid903 Win User

    My billing information is correct but i can't get my deposits

    i simply think they are ignoring us to be honest mine popped up since October stating i needed to update my billing and i have made 3 posts since then and never got one reply.
  8. AmissTulip043 Win User

    My billing information is correct but i can't get my deposits

    Xbox support isn't answering?
Thema:

My Information is correct why am I not getting my rewards deposited

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