My In built chat mixer on headset doesn't work on laptop when using a Bluetooth connection

Are you using a wireless headset like Astro A50? If so then you have to use the physical chat mixer that is built in to the headset as the console guide chat mixer will be greyed out.

Good luck!

Hi,

To better assist you with your concern, may we ask if you are using an Xbox One chat headset or a third party headset?

We're looking forward to your response.

im using a sony bluetooth chat headset with my laptop, it works perfectly fine with skype and teamspeak, but isnt detected by the xbox for windows 10 app when i try to use it for party chat

Hi Diabelnyy,

Unfortunately it's not possible to connect your headset via Bluetooth, unless your headset or headphones have built in Bluetooth. If the headset's are Bluetooth capable, then you would need to set them up via your PC's Bluetooth settings, but I'm not sure
if you can have multiple devices connected via Bluetooth at the same time.

You would need to directly connect the headset to your PC via the 3.5 mm audio port. Connecting into the controller will not work unless you are playing on an Xbox One console.

The Xbox wireless controller adapter for PC will not work in trying to connect a headset via Bluetooth.

The Xbox bluetooth headset doesn't actually connect to the Xbox using a bluetooth connection. It's actually a dual purpose device. It will connect to the Xbox in the same way every other headset does. When you change it to
bluetooth (a different mode), you can then connect it to bluetooth enabled devices.

You could potentially connect the headset to a PS3 through bluetooth mode.

http://www.xbox.com/en-US/Xbox360/A...unication/Xbox360WirelessHeadsetWithBluetooth

I was just in chat because none of my headsets work and I also asked about that as well because mine does the same thing. Apparently it was from the update. I can't get that to unmute either. My main issue is that nobody can hear me via chat in party
or game. I can hear them but they can't hear me. My chat mixer does not show up when I plug in the headsets. I've tried 2 different headsets and 2 controllers. Reset console and NAT settings in router. Nothing works. The chat mixer seems to be a bug
which they are working on but I mean come on, I couldn't chat before this update so....

The headsets work testing Skype on the console and i tested them on the laptop so I know they function. It's really frustrating not being able to chat with your friends.