My home screen won't load when I turn my xbox one on. And it takes quite awhile for it to...

Hi ReliantSlyFx,

A couple things to try when having slow response form the system is to do a complete power shutdown of the system, unplug the console from power as well as the power adapter for a minimum of 30 seconds then plug it back in and see if helps boot things up
a bit better.

You can also try booting up with all devices disconnected should you use any external drives, wired controls, etc..

Another thing to do is do a reset of the console while keeping your games and apps to flush caches, refresh the system and also help with any stuck updates pending. To do that you can do the following.

1. Press the Xbox button  to open the guide.

2. Select Profile & system > Settings > System > Console info > Reset console.

3. On the confirmation dialog, choose

Reset and keep my games & apps

You can also try a full reset but that will clear the system back to factory and I'd recommend that be last thing you try but before that I'd say speak to tech support to see if they can further assist or if perhaps hardware service is needed.

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

Best of luck and hope this helps get you back up and running.

It was but then some problems came up like my controller wouldn't stay connected to my console

Hi again . I've done all I can do. My xbox home screen won't load and I cant acces anything else. Heck t won't even let me sign into my main account .

Is your console in the preview program?

Sounds like may be time for a service call with Microsoft witch can be done via this site.

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

But also be sure your network settings and connectivity is also good if you can't even sign in...here are some useful tips..

1. If able to hardwire into your modem always do so as it is your optimal connection type. Even if only for testing purposes this will help determine if the issue is with wifi or potentially entire network connectivity/ISP.. if already wired then, Change
your network LAN cable to a high speed Cat 7 cable or Cat 8 as they are rated to support ultra high speeds where Standard cat5 or cat 6 cables do not typically handle higher than 1GB and actual speeds can be affected based off of length of cable and quality
of cable as well as if the RJ45 connector tip is loose or not punched down on the wires correctly.

2. If on Wi-Fi ensure that your network security settings are using at least WPA-2 and not an open network, and that your network SSID name being broadcast is unique and broadcasting in both 2.4ghz and 5Ghz bands. Also ensure that you have UPNP enabled
on your modem and that you have set up port forwarding to the recommend ports listed by Xbox to ensure open NAT which is needed for best quality online live service and multi-player gaming. Here is the link about what ports should be forwarded-

https://support.xbox.com/help/hardware-network/connect-network/network-ports-used-xbox-live

3. Set a reserved static IP for your Xbox on your modem and also set the static information in your Xbox network settings. Also try changing your DNS settings on your Xbox to manual and set an open DNS IP address like Google or other provider. Google DNS
is 8.8.8.8 and 8.8.4.4.

4. Check your modem configuration to ensure that DHCP is enabled if not using a static address, as well as make sure that your lease times are set to no more than a day or two. This will help release the IP lease faster clearing the table if you have many
devices connected and force a reassignment of IPs to only active devices.

5. Perform a system reset without removal of apps or games to ensure caches are cleared and the system is running fresh with no stored configs.

6. Another great test if hardwired is connect another device to the same cable and see if it too has issues, that will inform you if line or modem/config related or hardware issue.

Here is a link to check the status of Xbox Live services for outages or issues as well in case there are issues that may be affecting your area.

https://support.xbox.com/xbox-live-status

Good luck and hope something here helps!

Hi again . I've done all I can do. My xbox home screen won't load and I cant acces anything else. Heck t won't even let me sign into my main account .