My home screen freezes when I press the home screen button

ChrisofDuty153 · Oct 20, 2017

My home screen freezes when I press the home screen button it got worse after the update on the Xbox ones I has happen many times I used to have 2 Xbox ones it happened on both of them it’s very annoying right now I use an Xbox one S and it does the same
to me it makes not sense because the Xbox One S is newer than the original Xbox One I know y’all released the Xbox One X I bet it has the same problems I don’t know but I asking you guys to fix it hopefully you can cause y’all built them so hopefully you can
fixed the problem with the freezes on the home screen

:)

Vortimous · Oct 20, 2017

Xbox One Feb. update delayed from today to later this week

Yes, the battery info only appears when u press the home button on the xbox controller at the home screen.

TysonHildebrandt · Oct 20, 2017

Xbox one dashboard freezing problem

It's seems everytime I play assassins creed unity, when I press the home button on the controller the home screen freezes. It's there a soulition to this problem? Help pls

BookishFlunky90 · Oct 20, 2017

So how are boot times for you?

Thinking íf something to do with internet speed, wifi or something?

Any external drives used - it could be specific to a brand of those?

I would try unplug a drive if so - and see if that helps.

It's not something that ever happened to me, and probably not for so many - or it would be such posts all over.

It's something about your system - and maybe to do with things connected - internet or external drives.

General procedure recommended for issues like yours are power cycling making all memory clear and similar.

With console on - press power button for at least 20s or so.

Unplug power cord for 20-30s or so.

Then plugin in power and start console as normal.

BookishFlunky90

So how are boot times for you?

Thinking íf something to do with internet speed, wifi or something?

Any external drives used - it could be specific to a brand of those?

I would try unplug a drive if so - and see if that helps.

It's not something that ever happened to me, and probably not for so many - or it would be such posts all over.

It's something about your system - and maybe to do with things connected - internet or external drives.

General procedure recommended for issues like yours are power cycling making all memory clear and similar.

With console on - press power button for at least 20s or so.

Unplug power cord for 20-30s or so.

Then plugin in power and start console as normal.

SpiralOut46and2

Do you see anything at all when you press the white Home button on the controller? Sometimes when I start my Xbox One up, I get a black screen and I have to press the white Home button which will open the side bar menu. Then I press Home and it brings
up the home screen. It's very strange but I get this black screen sometimes too.

Ahmedaboouf

Do you see anything at all when you press the white Home button on the controller? Sometimes when I start my Xbox One up, I get a black screen and I have to press the white Home button which will open the side bar menu. Then I press Home and it
brings up the home screen. It's very strange but I get this black screen sometimes too.

Nothing at all

SpiralOut46and2

I've had this happen myself. Do you have any luck if you press the white Home button on the controller? Does it bring up the menu on the left of the screen? For me, when I pressed Home in this menu, then it refreshed the Xbox and the screen would load
back to my Home screen on the TV.

Dangerman007

I've been having a similar problem the last few days. While playing a game I might go to the Home screen using the Home button on the controller. The system goes to the Home screen and freezes. I cannot select the game or move around the dashboard, but I
can hold the Home button and it goes to the "Console Off/Controller Off" screen, and then freezes on that screen. Hard resets will reset the dashboard, but it doesn't stop it from happening again. Once while playing a game, the game music continued playing,
but the Home screen was still frozen. This is irritating and I'm sick of tolerating it.

My home screen freezes when I press the home screen button