My headset broke I tried to bend the my headset for my head and it snapped because the...

Hi, my name is Annanda, thank you for your question and for reaching out.

I am so sorry you are going through this, I truly understand how it feels.

In this situation, if you still have its warranty, you can try contacting the place you bought it from, okay? Since it snapped, depending on the situation, it is pretty difficult for it to get fixed, so it most likely needs to be replaced or another one should be bought, depending on the warranty and where you made the purchase.

If it is an official Xbox Headset and you bought it directly through Microsoft, I recommend following this link I will send you. It contains many troubleshooting steps, but if it is spanned, it does not work at all, correct?

Also on the same link, by scrolling down you will find " How to request a headset replacement " and " How to find your headset's serial number "

https://support.xbox.com/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

Keep in mind that this method is only for Microsoft Official Headset, okay?

If your headset is not a Microsoft Official one, I recommend you either take it to a Technical Support near you ( if you think it still might work, which is hard when it snaps ) try to get a replacement where you bought it, or if you want, buy another one, okay?

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.

Hi!

Hope this helps

https://support.xbox.com/en-US/xbox-one/accessories/stereo-headset-set-up-troubleshoot

https://support.xbox.com/en-US/xbox-one/accessories/wired-headset-help

I've tried these several times, and I'm still unsuccessfull. I dont if my headset is broke or is my controller broke. Or my xbox is. The head set picked up music when I hooked it to my phone. But nothing with 4 controllers

I bought it from xbox in Sept so still In warranty

Just waiting for Xbox to get in touch with me now god knows how long I will wait

But it shouldn't fall apart from use its still in warranty