My headphones turn off when plugged into my Xbox controller series s

If it were a built-in headphone jack, then it would turn off when the controller itself was turned off, right? It connects when I plug in my headset.

I also want to know how to get this issue resolved. I watch VuDu with my headphones plugged into my controller and it shuts off every 15 minutes. Who at microsoft do we contact to ask for a setting they could add on the xbox to let us toggle this on or
off or a controller firmware update that makes it so it won't turn off if headphones are plugged in?

I have tried many ways and several times to unmute the mic icon on the top right corner of my homepage. My headphones, nor my mic works. My controller is wireless but my headphones/mic plugs directly into the xbox controller. It was working fine
a few days ago and now it's not working at all. The headset is new. Any ideas?

Try turning the xbox off and then turn the console back on with your mic already plugged into your controller. If that doesnt work try going into settings and see if updating the controller works

This does seem to be a thing.

After experimenting around, it seems to be related (in my case) to when I unplug my headphones from the controller and plug them into some other device like my switch.

Play around on switch etc, plug it back into Xbox controller again.. that’s when the trouble seems to start.

Especially if the Xbox was turned off at the time, sometimes I can’t even start the Xbox back up using that controller after plugging headphone back in controller.

Disconnecting the wire from the controller itself doesn’t make the difference, unplugging the entire cable from the USB port and plugging that back in, does make the difference.

Very very weird and i can reproduce it to an extent.

I have tried turning everything off and disconnected everything, turned on the tv and connected the xbox to the amp and connected the amp to the tv making sure I plugged in to a arc input and turned that on I made sure the hdmi control on my amp was turned on my xbox will turn my amp on but my amp won't control my tv my old one s console had option to separately control both tv and amp but my series x console only has one option for cec control