My hacked account, where email and password was changed

Hello, Peter. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear your account was compromised.

IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, to be honest, as the account was hacked 2 years ago, I doubt that you can recover it. However, you can try retrieving the account by following some recommendations provided in this related article from Microsoft:

https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Please note that if none of those methods work, I regret to inform you that this means the hacker managed to change all your account information. Therefore, it's not possible to recover it.

Furthermore, you may want to check out this article about contacting Microsoft support regarding Microsoft accounts:

https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

Lastly, as a general recommendation, if you decide to create a new Microsoft account, to avoid having a similar situation in the future, you may want to check the following article that suggests you how to keep your account secure and safe:

https://support.microsoft.com/accou...d-secure-628538c2-7006-33bb-5ef4-c917657362b9

I know this is not the answer you were expecting, but your kindness and understanding are appreciated.

Regards,

Arturo.

I dont know if your account has been ''hacked'' but if i were i would change my password! or your email on the account!!

my epic account was hacked and they changed my email and password, how do I recover it?

How i back my Facebook account no e-mail access so how i achange the password

they changed my username, email, password and everything.

There is nothing that can be done to save your account.

You did not mention what account security was on the hacked account.

Hello, TomceXS. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

I am sorry for what happened. Unfortunately, you would need to wait until the Microsoft security team answer your ticket or keep trying the recovery form. Creating new tickets will not speed up the process.

In the article below you can get detailed information on how to fill the form. Please try to review your answers and remember as much missing information as possible:

https://support.microsoft.com/en-us/account-bil...

If you have any question, please let me know. And again, I'm really sorry about this.