My girlfriend can't get past any opening screen on minecraft. None of her buttons work and...

Hello FreddyEspinal,



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Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi FreddyEspinal,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that your girlfriend is having issue opening on Minecraft. As per description none of her buttons work when she opens the screen. Let us check on this together and sort this out. We will assist you with your concern and help you back to gaming.

For us to sort out and provide accurate resolution, we would like to know more details about it. Kindly provide the information that we are asking below.

1. When did the issue started?
   
2. Is it happening on Minecraft only?
   
3. You mentioned that you have done almost everything, can you please tell us what you have done so far?
   
4. Is your device updated to the latest version?
   
5. Did she sign in the correct account?
   
6. What platform are you using?
   

We will be waiting for your response.

Have a great day ahead.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Well of course, the Minecraft soundtrack goes hard. My girlfriend is like a piano instructor and she uses the Minecraft soundtrack as like the basis for her and her teacher's like introductory class for like 7 year olds to like 14 year olds. The soundtrack
is simple, and it never gets old.

I'm just saying.

I think it's great that they made it an open beta. My girlfriend and her brother were now able to get the beta! I'm downloading it now. I'm excited to play it!

I have a similar problem but it only seems to happen when I open the windows game bar, to record gameplay or take pictures. And when I do none of the buttons on the controller work except the xbox home button which opens the windows game bar but again, can't use any other buttons. My only fix so far is to restart the whole computer, but then I can't record anything.