My gift card account was hacked.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Steve, Microsoft codes are 25 digits long, what exactly happened to your Gift Card?

Where was it purchased, was it digital or physical?

If you can give more details.

How can I access the gift card? In my order history when I purchased the gift card it says i got "miscellaneous credit" of $1.25 added to my microsoft account, not a gift card.

Hello, Sorry that happened to you. Did you try to call them, If you call them they will probably ask if you know the card number or have you speak to a specialist? Hope this helps. let me know what happens

Thanks for the info… but when I do this it says who made the purchase and you have to pick one… and it doesn’t say anything about unknown person.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Jeremy, As this forum is public viewing and unfortunately as independent consultants we do not have access there is some data, we can not specify the actual reason or accurately check this issue of the amount charged.

Entretant how your account was hacked ever tried to recover it by the form below?

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

In cases like your so when filling out the form you will have an option that asks you if there were purchases that were not made by you and were made after I lost the account.