My games that are on my storage device are being deleted and they will not come back.

Discus and support My games that are on my storage device are being deleted and they will not come back. in XBoX on Consoles to solve the problem; I've tried to unplug the storage device, restart the Xbox, reset the Xbox but none of it is working. d9ae6162-9cba-49a1-ad1d-02b3453cb730 Discussion in 'XBoX on Consoles' started by Mitzi Wynn, May 5, 2023.

  1. Mitzi Wynn
    Mitzi Wynn Guest

    My games that are on my storage device are being deleted and they will not come back.


    I've tried to unplug the storage device, restart the Xbox, reset the Xbox but none of it is working.

    :)
     
    Mitzi Wynn, May 5, 2023
    #1
  2. Kimmy_24 Win User

    My games that are on my storage device are being deleted and they will not come back.

    Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    Do you mean you're unable to reinstall your games using the same External storage after being deleted? If so, can you try connecting your external drive to a different console or device to test if it's still working?
  3. OKBobby Win User

    Connected to Xbox Live, but Cloud Saved Games says "Move or delete only"

    So I went ahead and deleting the Cloud Storage Cache on my Xbox Hard Drive. Then I went to storage options and my Cloud Saved Games option in the Storage Devices screen said Cloud Storage was ready to be configured. When I clicked into that option it said
    my Cloud Storage was currently disabled and my options were to enable it and disable it. I went ahead and enabled it, the screen looked like it loaded something, and then went back to my Storage Devices screen where it showed Cloud Saved Games to still have
    the option of "Move or delete only". Thank you for the recommendation, Hassassinade. :)
  4. DakotaBurger Win User

    Delete cloud saves on Xbox one

    Hello Mohammed,

    I followed all the steps provided and launched the game again to see that all of the saves were still present. It did not resolve my issue. I have gone into the main screen under options>Account/storage>change storage device>

    and found that ‘Cloud saved games’ is the only option. It would seem that the saves are not being made to my local storage device but to the cloud which is what my original question was about; how do I delete cloud saves? I do not have the option to delete any of these saves while in game or in the settings.
  5. ideas_man69 Win User

    recovered gamertag, lost achievements

    alright.. so i decided to delete my save game. i went into system settings, storage devices and deleted my halo savegame.

    i start the game and all my progress is still there. went back into system settings - the save game has returned.

    can anyone advise on how to get rid of it? i've tried deleting cache too
  6. Smwutches Win User

    Deleting my account

    You can only delete an account from your storage device, but it will remain on the Live servers. To delete from your storage device, go to My Xbox, System Settings, Memory, select the device the profile is stored on, go to Profiles, and delete the profile
    you want to delete.
Thema:

My games that are on my storage device are being deleted and they will not come back.

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