My gamepass isn't working even though i am currently subscribed

Discus and support My gamepass isn't working even though i am currently subscribed in XBoX Games and Apps to solve the problem; I'm currently unable to access any of the Xbox Game Pass games that I've already paid for. I was charged on my credit card on the 8th of march and I... Discussion in 'XBoX Games and Apps' started by Dredgen yor020, Mar 16, 2023.

  1. My gamepass isn't working even though i am currently subscribed


    I'm currently unable to access any of the Xbox Game Pass games that I've already paid for. I was charged on my credit card on the 8th of march and I was still able to play games on gamepass yesterday, but for some reason today I keep getting a message saying that I'm not an Xbox Game Pass subscriber. I don't wanna cancel the subscription and resub and it still not work so Any help would be greatly appreciated!

    :)
     
    Dredgen yor020, Mar 16, 2023
    #1
  2. Rostom L Win User

    My gamepass isn't working even though i am currently subscribed

  3. Dredgen yor020 Win User

    My gamepass isn't working even though i am currently subscribed

    So i have done the trouble shooting that other people have posted removed the account reset the console and i have checked my active subscriptions and my transactions on my card and on the system itself it says active
  4. Rostom L Win User

    My gamepass isn't working even though i am currently subscribed

    I appreciate your efforts. I actually have seen multiple reports having an issue with their subscription that is not being detected on the app or console.

    There's no known issues yet being posted from the Xbox Status here https://support.xbox.com/xbox-live-status

    I suggest to use the "Report" button on that page to report possible outage for the Xbox team to investigate the issue.

    Alternatively, if you are asked to re-subscribe to Game Pass, you can subscribe again and check if the new subscription time will be added to the previous one. If it is added and your subscription starts working, you can keep it as is. If not, you can manually request a refund for the previous subscription here https://support.xbox.com/forms/request-a-refund

    For other options, please directly contact Microsoft/Xbox Support here https://support.xbox.com/contact-us
  5. Jizmochan Win User

    Cloud Gaming

    So for clarity, its Crusader Kings 3 that I am talking about.. its currently on Gamepass and currently available and supported on Cloud Gaming. I currently subscribe to Gamepass Ultimate.

    From that answer then, it doesn't matter if I purchase the game anyway, if it leaves Gamepass for any reason, I will no longer be able to play it on Cloud Gaming. Is that correct?
  6. Hevyger Win User

    Cant start newly downloaded and installed games

    Well I am a current subscription owner of the gamepass and gold. Updated to ultimate gamepass when it came about and now I'm subscribed to 2 services which I am.unable to use due to this error code.
Thema:

My gamepass isn't working even though i am currently subscribed

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