My game won't download and I need help.

Discus and support My game won't download and I need help. in XboX Insiders to solve the problem; I recently bought a physical copy of Call of Duty Black Ops III, but I'm having problems with the download. The download runs pretty smoothly up until... Discussion in 'XboX Insiders' started by /u/Apart-Perception-686, Nov 19, 2023.

  1. /u/Apart-Perception-686
    /u/Apart-Perception-686 Guest

    My game won't download and I need help.


    I recently bought a physical copy of Call of Duty Black Ops III, but I'm having problems with the download. The download runs pretty smoothly up until around the 50-60% range. Once I reach there it'll stop downloading and Everytime I resume the download it stops again. Last night I managed to get it to go up to 78% by going into the game, selecting multiplayer as what to download first (it had already downloaded zombies) but after that it only got halfway through the campaign download and then it did the "installation stopped" thing. I was just wondering if anybody here could help.

    submitted by /u/Apart-Perception-686
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    /u/Apart-Perception-686, Nov 19, 2023
    #1
  2. brown shady Win User

    Free games w/ gold

    i need some help here,this is about free game with gold.am trying to get thief today and won't download it' so what's going on with my xbox one?
  3. DonKeo10 Win User

    Dead Island Freezing

    Exact same problem here too. Works on other profiles but my profile, it won't get to the main "play" or "comtinue% etc. Screen. I also downloaded it as this months free game. I need help.
  4. - AJ - Win User

    I need help with downloading a game

    Hi, WhyNotUs! Thank you for your reply.

    Would you mind giving this a try?

    - Cancel the installation.
    - Eject the disc
    - Press and hold your console's power button until it shuts down.
    - Unplug your external storage unit, and leave it like that.
    - Unplug your console's power cord for 5 minutes.
    - Plug the power cord in
    - Turn your console on
    - Insert the disc and try installing the game again while the external storage unit is unplugged.

    Please let me know if you continue to get an "Installation stopped" error, I'll be looking forward to your reply.
    Best regards.
  5. - AJ - Win User

    I need help with downloading a game

    Hi, WhyNotUs! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry you are experiencing issues installing your game.

    - To clarify, is the game displaying "Installation stopped" in your queue?

    - Are you experiencing similar issues installing other digital or physical games?

    - Do you have any external storage units plugged into your console?

    I'll be looking forward to your reply.
    Best regards.
  6. WhyNotUs Win User

    I need help with downloading a game

    I do have "Installation Stopped" messages popping up from time to time. Im also experiencing this with NBA 2K20, but no other games. I do have an external storage unit plugged into my console.
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My game won't download and I need help.

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