My game pass ultimate does not work when i try to use it on PC - Account issue

Discus and support My game pass ultimate does not work when i try to use it on PC - Account issue in XBoX Accessibility to solve the problem; My account will not link with EA play and minecraft launcher brings up error reading account purchases. 436e08ff-694c-4a63-912e-15e98928f047 Discussion in 'XBoX Accessibility' started by Luca Robb, Feb 23, 2023.

  1. Luca Robb
    Luca Robb Guest

    My game pass ultimate does not work when i try to use it on PC - Account issue


    My account will not link with EA play and minecraft launcher brings up error reading account purchases.

    :)
     
    Luca Robb, Feb 23, 2023
    #1
  2. andersonpassos Win User

    My game pass ultimate does not work when i try to use it on PC - Account issue

    Troubleshoot the Minecraft launcher error: If you're encountering an error when trying to use the Minecraft launcher, you can try uninstalling and reinstalling the launcher or updating to the latest version. You can also try clearing the launcher cache by following these steps:

    Press the Windows key + R to open the Run dialog box.

    Type "%appdata%" (without quotes) and press Enter.

    Delete the .minecraft folder.

    Restart the launcher and try again.
  3. andersonpassos Win User

    My game pass ultimate does not work when i try to use it on PC - Account issue

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    I'm sorry to hear that you're having trouble with your Game Pass Ultimate account on PC. Here are some steps you can take to try to resolve the issue:

    Make sure you're signed in with the correct account: Double-check that you're signed in to the correct Microsoft account that's linked to your Game Pass Ultimate subscription. You can also try signing out and signing back in again to refresh your account information.

    Check your subscription status: Make sure that your Game Pass Ultimate subscription is still active and has not expired. You can check this by going to the Microsoft Account website and looking at your subscription status.

    Check your EA Play subscription status: If you're having trouble linking your EA Play account, make sure that your EA Play subscription is still active and has not expired. You can check this by logging in to your EA account on the EA website.
  4. EA897 Win User

    Charged twice for game pass

    Thanks for the reply!

    Yes I'm using the same account on my console and my PC.

    I just recently got my PC and this was the first time I was trying to use game pass on it. I'm subscribed to ultimate on my Xbox and was charged on 2/8/2022. When I tried to access game pass on my PC, it said I need to join Ultimate again so I did and now I see another charge on 2/28/2022. 17.84$ CAD everytime. Is Game Pass Ultimate on Xbox and Game Pass Ultimate on PC different?
  5. tassaneeyakanmasung Win User

    Xbox on Windows 10 - Store account different to xbox live account

    Hi, recently i bought a new to pc to play xbox game pass on as i have xbox game pass ultimate on my xbox. However, i'm now being told my store account is different to my xbox live account and therefore i can only my game pass does not sync between both. When i try to use my xbox live account as my store account it says personal account cannot be used???? I am confused and require assistance... Many thanks >.<
  6. TheFifthElement Win User

    the updated unlimited pass on pc

    my father has a game pass ultimate. He's able to play pc/ultimate. my Xbox is home. When I try playing on the pc it asked me to buy it. how can you help me?
    Are you logging in on your father's account, or your own account? Because my fiance wanted to play the Halo: MCC on the PC one time, but she had to be signed into my Xbox account in order to be able to play it because my account is Game Pass Ultimate. Otherwise,
    you have to have your own Game Pass Ultimate subscription.
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My game pass ultimate does not work when i try to use it on PC - Account issue

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