My game keeps sending me back to the dashboard when I start it up and I tried everything...

Discus and support My game keeps sending me back to the dashboard when I start it up and I tried everything... in XBoX Games and Apps to solve the problem; I need help with specifically one game (NBA 2k23) once 2k had an update it started acting up. I load the game it gets to the main menu then dashboard... Discussion in 'XBoX Games and Apps' started by Billsonlyblue✨ 6, Sep 22, 2022.

  1. My game keeps sending me back to the dashboard when I start it up and I tried everything...


    I need help with specifically one game (NBA 2k23) once 2k had an update it started acting up. I load the game it gets to the main menu then dashboard everytime how is this keeps happening. I tried every way possible to fix this and it’s not working I don’t know what to do. Help?

    :)
     
    Billsonlyblue✨ 6, Sep 22, 2022
    #1
  2. ReginaCr80 Win User

    My game keeps sending me back to the dashboard when I start it up and I tried everything possible.

    I’m having the same issue but it’s with Call of Duty Cold War. I’ve tried resetting the console and it’s still not working
  3. JosefLBohorquez Win User

    My game keeps sending me back to the dashboard when I start it up and I tried everything possible.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this BILLSONLYBLUE

    Please answer the following questions to assist you properly :
    What console do you have?
    Is this happening only with NBA2K23 or if you try with another game the issue persists?
    Do you have the game installed on the internal storage or did you installed the game on a external drive?
    And, tell me briefly what did you tried so far to fix this problem
    In that way I can advise you different things or how to proceed

    In the meantime, this can be a bit odd but try this:
    go to Settings > Network > Advanced Settings

    Once you’re inside the Advanced Settings menu, go to DNS settings and select Manual from the list of available options.
    When you get to the next screen, enter 8.8.8.8 in the box associated with the Primary DNS and 8.8.4.4 in the Secondary DNS box.

    Once the default DNS addresses have been changed, restart your console and see if the issue has been resolved at the next console startup.
    (If that doesn't work use 1.1.1.1 as primary and 1.0.0.1 as secondary)
  4. BriBear Win User

    Games freezing and crashing xbox one x

    I have the exact problem as you my game froze once and it doesn't let me go back in. It starts the game up but then returns me to the dashboard I tried everything as well like you did. If I get this solved I'll tell you how but if you get it solved please
    tell me how you did it.
  5. KazerLink Win User

    Can't connect to Xbox Live after 12/6/11 update.

    i can log into xbox live on my dashboard but ever time i try and play a game it logs me out of live and wont let me log back in but when i go back to the dashboard im signed back onto xbox live and i checked the service thing and it said that everything
    is up and running
  6. Yardie Noh Win User

    Xbox One dashboard freezing/console lock-up

    I was playing Forza 6 just now and all of a sudden the track started disappearing textures wouldnt load and the game crashed so I went back to the dashboard and the dashboard froze up on me... think I might have to send the console in for repairs.
Thema:

My game keeps sending me back to the dashboard when I start it up and I tried everything...

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