My game keeps crashing on startup

It turns out it was a problem with the Windows Update KB5026446. After uninstalling this, the issue was fixed.

Hi Pawzfl3675,

sorry to hear. and thanks for keeping us informed. But can you help us to help you: "Is the game crashing right at startup (before the MS animations) or when syncronizing your game save?".

To solve this issue I suggest you to clear your console cache and the Mac address:

a)To clear cache on an Xbox One:

Press and hold the power button on the front of the console until it powers down completely.

Unplug the power cable from the back of the console so that the power brick in not connected to the console.

Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console.

Plug the power cable back into the console.

Wait for the light on the power brick to change from white to orange.

Turn on the console using the power button.

b)To clear your Mac address:

Go to Xbox dashboard. Go to system settings Go to network Go to advanced settings Go to alternate MAC address Clear Your Xbox will tell you It will restart. Once you have restarted play the game.

Hope this helps!

The game will crash on startup unless you uninstall the dlc

Hello Blachart79,

Thank you for your prompt response.

It appears that the issue is in-game specific and the best approach is to contact directly the game developer support team where you can get the best resolution to your concern. We will help you how to get there.

To submit a ticket, follow the steps provided in the link below:

• How do I submit a ticket on the Bethesda Support website? - Bethesda Support
  

We will be closing this thread here in community forum after redirecting your concern to the right support team. We thank you for sharing your concern here. Have a great day ahead!

Thank you for choosing Microsoft. Stay safe!



Best regards,



Microsoft Community Moderator