My game got refunded without me knowing

Discus and support My game got refunded without me knowing in XBoX Games and Apps to solve the problem; Week after I bought Forza Horizon 4+5 premium bundle I got notification on e-mail that "your refund was processed" and I didn't want to refund thoes... Discussion in 'XBoX Games and Apps' started by MrNikczemny, Nov 23, 2022.

  1. MrNikczemny
    MrNikczemny Guest

    My game got refunded without me knowing


    Week after I bought Forza Horizon 4+5 premium bundle I got notification on e-mail that "your refund was processed" and I didn't want to refund thoes games. Can I get them back? I didn't request this refund.

    :)
     
    MrNikczemny, Nov 23, 2022
    #1
  2. Dérek Augusto Win User

    My game got refunded without me knowing

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    MrNikczemny, I'm sorry about this situation, friend.

    This happens when the bank disputes the purchase or the package sold.

    Those purchases that have been refunded have a maximum period of 30 days to return

    I remain at your disposal if you have any further questions.
  3. MrNikczemny Win User

    My game got refunded without me knowing

    I agree with ngocphi. It can't be my bank fault.
  4. ngocphi Win User

    My game got refunded without me knowing

    No derek

    It was a known bug

    If you switched to sweden you could have both for 1 dollar and yes it wss removed after certain sites posted it
  5. Zipplet Win User

    My game got refunded without me knowing

    This happened to me as well. Very unfair as we bought it fair and square from the deal - some kind of consumer protection law must protect us. Very bad taste in my mouth, Microsoft. Im not sure if I will be buying any more games from the PC store because you can just take them away without our permission.
  6. Gracjan Downar Win User

    My game got refunded without me knowing

    It has nothing to do with banking, OP legally purchased the game at the lower price which is clearly microsoft's fault. Moreover the refunds weren't even made in the currency that users originally paid in regardless of the payment method used.
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My game got refunded without me knowing

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