My game clips aren't there.

Yea it was already enabled, i managed to get 3 clips workig last night no idea why it started working however as i havent done anything different. I was playing abit of Modern Warfare last night and got some pretty good shots in with crossbow so i tried
taking clips while i was playing and they worked, yet anything up to 11 days ago hasnt hasnt recorded other than that including others from Modern Warfare and thats frustrating 😂. Ill try a few other games today and see if its its gonna keep working.

Hello, was the option saves on Xbox Live was enabled? If so, restart your console and go into your capture history. If the option was not enabled in the settings and the recording location was formatted, it was lost.

Hi, Roxane. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:

Solution 1: Do a power cycle to clear the cache of the console

1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Kindly check if there is a pending system update for the console.

Make sure your console is connected to the internet, and then press the Xbox button to open the guide.

Select System > Settings.

Select System > Updates & downloads.

Under "Updates", you'll see: Console update available. Select this button to begin your update,

Solution 3: Try setting up manual DNS settings.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

If the same issue persists, other players are experiencing the same issue right now. Although there is no official announcement yet about the issue. Let's wait until it gets fixed, you can also provide feedback about it using the Report a Problem app which you can download by doing the steps below.

Press the Xbox button  to open the guide, and then select Store.

Select Search, and then enter Xbox Report a Problem in the search box.

Choose the app from the search results, and then select Download.

Follow the instructions in the section “Report a new problem” to submit your problem report.

My showcase clip which was saved and named disappeared about a couple months ago. Where is it? I still have older clips that aren't even saved that are still there. Why? This clip was awesome and I'll never be able to recreate

My video clips do the same thing. Some of my clips aren't on my console just xbox live. I just edit them in Upload Studio and make a new clip. But sometimes when I edit clips one will be fine then the next one will be audio with a frozen picture. Dosen't
seem to be a storage problem because it will happen if I have a few clips or a bunch.