My friends' Microsoft account got hacked, and now the associated email was changed to...

hello so i also encountered this problem and then i got to know that an unknown account was associated to my email and then i got to know that my email was hacked i tried the recovery form but till then the hacker had changed everything then microsoft said they cant do anything very bad service btw.

Hey dR3K0b!

Gamertags are tied to a Microsoft account, so changing the email address associated with the Microsoft account will also change the email address associated with that gamertag. There's a guide on

how to change the email address associated with your Microsoft account that can help walk you through that process.

Hello Stefan, this is Manuela!. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear that your brother's account was compromised. In situations like this, the recommended action is trying to recover the account by using the Microsoft interactive guide below
https://support.microsoft.com/account-billing/h...

As a reminder, please notice that no one at Microsoft can change account details, this is for security policies

I'm sorry to hear that your Microsoft account has been hacked. The first thing you should do is visit the Microsoft account recovery webpage and follow the steps to recover your account https://account.live.com/acsr.

You will be prompted to provide information such as your Microsoft account email address or phone number, a recovery email address or phone number if you have one, and any other relevant information that can help authenticate your identity.

Once you have completed the account recovery process and regained access to your Microsoft account, I would strongly suggest updating your account password to something strong and unique to prevent any future hacking attempts.

It's also a good idea to enable two-factor authentication on your Microsoft account for added security. This will require you to enter a code sent to your phone or email in addition to your password when logging in.

I suspect mine got hacked because my gamertag/Windows live email were on the EA website from 2009. I must have signed on once and never again. Since they could associate my GT and windows live email, they probably either got the password and it was the
same as my WL account or they somehow hacked it. Anyway, from what I've heard most of the accounts hacked were somehow associated with EA.