My friend hasnt recieved my Minecraft Gift

ZeroFeline · Jan 9, 2023

Hello, I've just bought Minecraft as a gift from the Xbox application, and set the recipient to my Xbox friend DripLuminum. However after filling in my payment info and submitting, the recipient of the gift got cleared. The money still got taken out of my account, but DripLuminum never received the game in his notifications or messages on the Xbox gamebar. Please help

:)

Smwutches

It can take up to 12 hours for them to receive the code. If they don't, check your order history at http://account.microsoft.com and it should give you the option to see the code and you can send it to them.

ZeroFeline

Thank you very much, lifesaver.

Castellus Zemi

You will need to contact xbox customer support:

Xbox Customer Support Number: 1-800-469-9269

Monday - Friday 6am - 10pm Pacific time

Saturday - Sunday 7am - 6pm Pacific time

https://support.xbox.com/en-US/contact-us

XboxInsiderOne

I would tell your friend to check his email for the confirmation, and you should do the same as well. You also have to make sure your friend lives in the same time zone as you too. If neither of you have gotten a email from Xbox, I would contact support
directly though the phone to see if you were charged or not.

Jacinto Santiago

I send my friend Minecraft as a gift on minecraft official site but when he try to receive it he did not get the gift

My friend hasnt recieved my Minecraft Gift