My friend can't redeem their free minecraft java

Mia Mone’T · Jul 4, 2022

so it has been well over June 7th, and my friend still can't redeem their minecraft java? when they open their launcher and press play it tells them to create a profile, and so they enter their username but it says "failed to create a profile" and i tried telling them the way i di d(my going to the minecraft.net > my profile> my games> and clicking profile name) but theirs dont have that theirs said "Buy" instead of all that and it physically wont let them redeem it

:)

Lucas Lauer

I'm glad you figured it out!

If you need anything else, please let me know.

Have a nice week and great gaming!

Mia Mone’T

We figured it out

ty for your help

Mia Mone’T

Yeah! They’ve had Minecraft windows for 2 years and they’ve been playing it almost everyday

Lucas Lauer

Did your friend try to redeem the Microsoft for Windows + Java Bundle instead of the Microsoft store? If not, please try and see how it goes, please.

Lucas Lauer

Hello, Mia. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Did you friend purchased Minecraft for Windows in the past and is trying to redeem Minecraft Java now?

Is his purchase of Minecraft for Windows showing on his Microsoft account order history as completed?

https://account.microsoft.com/billing/orders

Waiting for your kind reply.

My friend can't redeem their free minecraft java