My free bonus xbox game pass dissappeared !

Note, the offer does state it is for new members only. So if you've previously had Game Pass, you would not be eligible for the free month.

*Existing Xbox Game Pass members who use PayPal as their recurring billing payment method and make an automatic Game Pass monthly payment will be entered into the sweepstakes; they will not receive a
bonus 1-month bonus Game Pass.

Hi there,

only this specific offer:
https://news.xbox.com/en-us/2018/09/13/xbox-game-pass-and-forza-promotion/

will grant you both Forza Motorsport 7 and Forza Horizon 3 as bonus with the purchase of Xbox Game Pass any other bundle will not grant you these free bonus game(s)

The perks are just an added bonus for buying Game Pass. Nobody buys Game Pass just for the perks. Sorry that it didn't work on the console, but support is right in this case. They are free.

I was able to do it this morning earlier but now I cant get Metro Exodus to download and now its dissappeared from the ultimate game pass options ?????

Hello Trik,

Were you a new subscriber or an existing subscriber to game pass? The promotion was for new members existing member will be entered into a sweepstakes.

*Existing Xbox Game Pass members who use PayPal as their recurring billing payment method and make an automatic Game Pass monthly payment will be entered into the sweepstakes; they will not receive
a bonus 1-month bonus Game Pass.

You can
visit this thread for more information.

Hope this helps.

Thanks,

Brad