My Founder's cape dissapeared

Руслан Назаров · May 16, 2025

In 2019-2020 i bought minecraft bedrock in google play market, i clearly remember that i had a founer'sd cape, because i played a lot. But now, since bedrock capes ported to java, i have noticed that it's gone. To be honest, cape was gone a year or two ago, now i thought I'd get the cape again, but no. I remember playing with this cape on servers like Cubecraft and Hive a lot and i never have any problems, i can used this cape on different devices, as i changed them sometimes, and even buying bedrock on pc i still had this cape. Can you help with founder's cape dissapearing, or at least tell me why it's gone. Thank you!

:)

Janet_C

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

This situation is something you should report to game support through the following website, as they manage this type of content.

https://help.minecraft.net/hc/en-us/request/new...

Just a friendly reminder that this is a public forum and those of us who participate in it are ordinary gamers, I am not part of Microsoft support, so I do not have access to your account or system. My only mission is to assist and guide the community a little bit.

Best regards!

Jonathan Deives

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you. I'm sorry for the problem you're having.

If you are having problems with Minecraft, I recommend that you contact Minecraft support, they can help better with problems related to the game;

https://help.minecraft.net/hc/en-us/request/new...

Rodrigo Oliver

Hi Thirteen, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

I kindly ask you to speak with the XBOX Staff.

Please enter this link:

https://support.xbox.com/contact-us

They can check your information and verify it.

Itz DikaOF

Same here bro. My founder cape is suddenly disappear and I REMEMBER I claimed once 4 years ago and I don't know why my founder cape suddenly disappear... It's kinda sad to be honest...

Stephanie Dequito

Hi TheEpicGod3273! My name is Stephanie and I'm more than happy to help you out!

According to Minecraft's official site: https://bugs.mojang.com/browse/MCPE-103568

"For those still affected by the bug, did you own the Founder's Cape? If you did not own the Founder's Cape and could only use it due to MCPE-84673, then this works as intended. Only players who downloaded the Founder's Cape skin pack during Minecon 2019 should have the option to use the cape.

If you have it already, proceed to the next steps:

-Own the "Founder's Cape" skin pack
-Go to the "Capes" tab in the character creator"

Should you need to contact Minecraft support, I provided you the link below:

https://help.minecraft.net/hc/en-us

Kind regards,
Stephanie

My Founder's cape dissapeared