my forza horizon 5 wont launch

Forza horizon 4 wont launch for me on series x

All of my Microsoft and Xbox games are downloaded on my external drive including the previous Horizon, which is Forza Horizon 4. I changed where new apps are stored when downloaded from the Microsoft store to my external drive but it still wont download Forza Horizon 5 to my external drive. On the Xbox app it wont show my external drive as an option to download to. I am able to download any game from the Microsoft store and Xbox app to my external drive except Forza Horizon 5.

Hi, Raki. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair the Gaming Services app.

Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the repair button, try launching the game again using the Xbox app and see if it works.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to launch the game again and see if it works.

Solution 3: Try to uninstall and reinstall the game.

For reference, you can also try the rest of the steps from this link,

https://support.xbox.com/en-US/help/games-apps/...

I've tried downloading and redownloading it, it didn't work. Repairing gaming services also didn't work. When I tried to download gaming services again, it errors all the time (they just keep saying "There has been an error"). Here's the error code: Code: 0x80D02017 (it's been downloading for 20 mins is that normal?)

Please also try the troubleshooting steps provided from this link, https://support.forzamotorsport.net/hc/en-us/ar....

Skip the steps that you have done already, if the steps don't work as well, it would be best to report the issue to the game developer using this link, https://support.forzamotorsport.net/hc/en-us/re....