My Forza Horizon 5 when click start always stuck loading please wait the crash

Harry Gurning · May 26, 2023

13 days ago, I played the Forza Horizon 5 game normally, but the next day suddenly it can't be played at all until now, I've followed the troubleshooting instructions on YouTube but it still doesn't work, I've re-downloaded it 3 times, it still has a problem like this . Can someone help me with this problem. I really want to play this game.

My error in EventViewer :

Log Name: Application Source: Application Error Date: 26/05/2023 11:13:23 Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: TIGERHARRY56\ Computer: TIGERHARRY56 Description: Faulting application name: ForzaHorizon5.exe, version: 0.0.0.0, time stamp: 0x646573ca Faulting module name: ForzaHorizon5.exe, version: 0.0.0.0, time stamp: 0x646573ca Exception code: 0xc0000005 Fault offset: 0x00000000052e5bff Faulting process id: 0x0x47E4 Faulting application start time: 0x0x1D98F8835D3D6FA Faulting application path: C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.588.95.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe Faulting module path: C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.588.95.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe Report Id: ed63c76d-4e97-4f57-a0e4-3d57d14e3193 Faulting package full name: Microsoft.624F8B84B80_3.588.95.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: Forzahorizon5 Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1000 0 2 100 0 0x8000000000000000 33671 Application TIGERHARRY56 ForzaHorizon5.exe 0.0.0.0 646573ca ForzaHorizon5.exe 0.0.0.0 646573ca c0000005 00000000052e5bff 0x47e4 0x1d98f8835d3d6fa C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.588.95.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.588.95.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe ed63c76d-4e97-4f57-a0e4-3d57d14e3193 Microsoft.624F8B84B80_3.588.95.0_x64__8wekyb3d8bbwe Forzahorizon5

:)

WattyNuela

Hello Harry, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're having trouble when trying to play Forza Horizon 5. Let's try to sort this out.

But before that, may know your computer specifications?
And please describe me briefly what procedures you tried to fix this besides reinstalling the game.

Meanwhile, may I know if you tried all the possible solutions provided in this Forza article?
https://support.forzamotorsport.net/hc/en-us/ar...

Christian Quinto

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Let's start with some troubleshooting steps.

First, try to repair the game.

Open the Xbox app for Windows.

In My Library, select the game title.

Select the More options (…) button and choose Manage.

Select Files and then Verify and Repair.

If that doesn't work, Reinstall the Gaming Services app on your Windows 11 device:

Select the Search icon on the taskbar, type Powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to install the game again.

If that did not work, try to uninstall and reinstall the game.

https://support.xbox.com/en-PH/help/games-apps/...

(The link is in English)

I hope this helps.

Best Regards,

Christian.

Wayne Schutte

Same issue, F1 22 and Forza Horizon 5. This is not a hardware issue. Long loading times. When it eventually loads sound is screwed up and stuck on full throttle and full left turn.

Please fix this, people out there spend money to enjoy this with special wheels and seats and now it cant be used.

Mysteryunknown

Try running Forza Horizon 5 as an administrator. It fixed my random crashes.

Aj Hearn

I'm just reposting to this thread that I had to once more do this again after the newest update with the Hot Wheels DLC content in preparation for the release, it did it again like clockwork as soon as I updated my game I went to start it again and I was stuck once more with the infinite syncing data, I just did this restarted my PC and it's instantly loading Forza horizon 5 again Forza and playground games devs please fix this

My Forza Horizon 5 when click start always stuck loading please wait the crash