My fortnite account does not start on my xbox series s

Hello Sheila B, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're going through this.
1. Unplug the power cord from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cord from both devices.
2. Press and hold the Xbox button on your console for 10 seconds or until it turns off, then wait 2 minutes before turning it on again.
3. After 5 minutes, connect the modem or gateway first and wait for all lights to return to normal status.
4. If you are using a router, plug it in and wait for all the lights to return to normal.

Best regards.

Hi Raven. My name is Kyle and I'm an independent advisor.

Xbox One S does not support 120Hz. Only Xbox Series S and X support 120Hz, and 120fps is available in select games, including Fortnite.

Hello Alexis Lamothe,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to play Fortnite on higher FPS and resolution. However. the Xbox Series S does not support 1440p resolution at 120fps for Fortnite. The maximum resolution supported by the Xbox Series S is 1080p at 120fps. However, you can still enjoy playing Fortnite on your Xbox Series S at 1080p and 120fps.

Hope I helped!

YanYannn
Microsoft Community Moderator

I'm also having this problem on my Xbox series s. It doesn't seem to be affecting any other game but fortnite for me.

Yes, idk if it's broken or something but I can join parties on both xbox's, I looked it up and you need xbox live gold to start and join parties. The Series S has only my account, and my account has my series S as my home xbox, and I can still join parties and talk(I'm in one right now in fact).