My FM23 Xbox game keeps crashing upon saving, how to fix this?

Thanks for the relply.

I’ve tried this on both of my Series S consoles (500gb & 1TB) versions and the issue still persists.

Cheers

Please, try reinstalling the game, now that you have reset the console.

Hi EartherFilth, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to reset your console?

Please, follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

I tried the services again and Xbox Live Game Save turned itself back to manual again but was running, and FM23 still did not load

Hey Mana!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

According to the article from the game developer Sega:

If you can’t load your save, we recommend you send us a copy of your save file.

Launch Football Manager Console on your PC.

Once the game up and running please load your affected save file.

Once the game is loaded, minimise Football Manager 2023 Console, and go to the following location: C:\Users\YOUR.NAME\AppData\Local\Sports Interactive\Football Manager 2023 Console\Temporary

Within the Temporary folder you will find the save (please note that the save and information will disappear soon after opening). The file you want is labelled under FMT.

Copy the save from this location to your desktop.

Please upload the file save via our cloud service.

Once the file has been uploaded, please create a support ticket explain the issue you have encountered and provide the name of the file save.

If you can’t load your save file, please create a support ticket. When creating your support ticket be sure to provide the following information so the support agent can assist you as efficiently as possible.

The manager’s name as it appears in-game.

The save file name as it appears in-game.

The team being managed within the save.

The game version.

The leagues selected when the game was created.

When exactly the crash occurred – including date & time (in real life)

If you are still experiencing crashes, please create a support ticket.

You can create a support ticket here at this link:

https://support.sega.com/hc/en-gb/requests/new?...

For reference link: https://support.sega.com/hc/en-us/articles/1024...

Thank you for your time. I hope you have a great day!