My Firaxis game keeps crashing. I have done everything they have asked me to do and it...

Hello, I´m Jamie. an Independent Advisor and a Microsoft user like you.

Can you confirm if you are trying to play games from the Xbox app on your Laptop?

Also does it show any error messages?

Thanks

Jamie

Hi! I have tried everything the videos on line told me to do… I have rest my Xbox to the factory setting… I have uninstalled and reinstalled the game several times… I have done like 20 hard console resets… and the game is still crashing on me… I’ll probably be 6 minutes into a match and it will crash. But yea try some of them options… they might help you

i have had one problem with it now. my issue it is keeps wanting me to review it and i have done so but it is still asking me to rate it hope they do a fix on it

I have done everything Xbox support has asked me to do and we can't get this working.

Iam having this same issue on my Xbox one s I'll be in a mission and in a gun fight then it crashes and returns me to the home screen and it keeps doing it I have done the same things unplug for 5 min plugged back in tried again and nope I have also re downloaded the game iam actually getting really mad