My feather client is not signing up it is asking for a child consent but when i am clicking...

Dear Quary with feather client

Thanks for choosing Microsoft Community.

Based on your description, I know the scenario you met.It sounds like you may be encountering an issue with the child consent process.



To resolve this issue, please try the following steps:



1. Make sure that you are using a Microsoft account that is designated as an adult account. Child accounts cannot provide consent for themselves.



2. If you are using an adult account, try clearing your browser cache and cookies, then attempt to sign up again.



3. If the issue persists, try using a different browser or device to sign up.



4. If none of these steps work, please be kindlty to try to contact our phone support team for further help: Global Customer Service phone numbers - Microsoft Support.

Hope this can help. If there is any update, please feel free to let me know. Your understanding and co-operation are highly appreciated.

Thanks for your precious time. Have a nice day.

Sincerely,

Katherine

You should be able to change the region on your child's account. Try:

1. Sign into family.microsoft.com
   
2. Click three dots for the child's account you need to modify
   
3. Click Manage Consent
   
4. Click Edit this child's personal info
   
5. Edit the country
   
6. Accept the warning about providing consent (steps 7 will do this), the child will appear to disappear from the family.
   
7. Sign in as the child on account.microsoft.com. The child will receive prompt for consent, select "I am the parent" option, sign in with parent account, and then accept consent prompt. Sign into family.microsoft.com (using a parent account), and you'll see the child back in the family.
   
8. Sign back in to account.microsoft.com with the child account to confirm country is now switched
   

Then you should be able to add the funds under the correct currency.

Parental Consent Why you're being asked for parental consent

If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

Solution

If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
account.microsoft.com/family, select your profile, and select
Remove.

If you're unable to clear the message, contact Xbox Support.

Related Issues
Parental consent and Microsoft child accounts

Definition of a Microsoft child account

A child's account no longer appears in your family on Xbox One

Hi Adrian, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You need to remove consent first.

Please, sign in here:

https://account.microsoft.com/,

On your child's name > click on the three dots on its upper right > Manage Consent.

On the next page, remove consent.

After that, you can remove the child member.

Parental consent and Microsoft child accounts
Applies to: Microsoft account

Helping kids explore technology safely is one of Microsoft’s top goals. You may get prompted to receive or give parental consent if you live in a region that requires permission to create an account and access services like Outlook.com, Skype, and Xbox. In
addition to complying with these important regulations, we offer family features that include content restrictions, screen time and activity reporting through family.microsoft.com. It’s where you’ll go to manage your child’s account.

Examples of regulations that require parental consent:

• Child Online Privacy Protection Act (COPPA) – United States
• General Data Protection Regulation (GDPR) – European Union
• Personal Information Protection Act (PIPA) – South Korea

Hide all
How do I provide consent for a child account?

To provide consent for a child’s Microsoft account, simply provide your e-signature, using the name that's listed on your Microsoft account. If it doesn't look right, you can update your name during the consent process.

Note

For customers in the region of South Korea, the only option to provide parental consent or verify your age is iPin.

Will I have to provide a signature for each child I sign up?
No. Once you’ve confirmed that you’re an adult, you can use your Microsoft account to approve additional child accounts with no extra steps.

1. 
   

I'm an adult but I'm being asked for parental consent. What do I do?
The birthdate on your account indicates that you're underage. If you're being asked to provide an e-signature, you can update your birthdate on account.microsoft.com/profile.

I use this account as part of my business but am being asked for parental consent. What do I do?
If you're being asked for parental consent, the birthdate on your account indicates that you're underage. If you're being asked to provide an e-signature, you can update your birthdate on account.microsoft.com/profile.

Why do I get an error message when I'm trying to provide consent for my child?

Here are a couple of reasons why you may be seeing an error message:

You may need to sign in with a different Microsoft account
If you’ve used a Microsoft account in the past to manage your child’s account, then you’ll need to use that same account to give them consent. You can check which accounts have access to your child’s account by having your child sign in to family.microsoft.com.
You’ll see email addresses listed under the names of each member of their family group.

Your child already received consent
If your child sent requests to another parent or multiple guardians for consent, someone else may have already provided consent for them. Have your child sign in to family.microsoft.com to
see which accounts are associated with theirs.

Can I remove consent for my child's Microsoft account?

Yes. If for any reason you no longer want your child to have a Microsoft account, visit family.microsoft.comand sign in with your Microsoft account. Scroll down and select Manage
my child’s profile info, find your child, and then select Remove consent for this child’s account.

Can I add or remove a child's account from my family group?

Yes. To add a child's account to your family group, see Add members to your Microsoft family. To remove a child's account from your family group, see Remove
members from your Microsoft family.