My facecam won't work on mixer

Hello PANDAsGAMING,

Thank you for posting on the Xbox forums. We understand that you are interested in learning how to utilize a webcam on Mixer. We have a support article that provides instructions on

how to use a webcam. Be sure to let us know the results PANDAsGAMING!

I have a question along the lines of this question; I want to start streaming on twitch and do a facecam but I don't have a kinect. Is there anyway I can use a camera to do facecam instead? Please help!!!

I am having the same issue but only when i use a facecam

Hi there! This is Virginia O.

I understand that you are experiencing issues with your chat mixer that is greyed out.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please unplug the headset from the controller and then plug it back in. Because sometimes a loose connection can cause this issue.

And then power cycle the console. Kindly press and hold the power button on your console for 10 seconds until it turns off.

Unplug the power cable and wait for 10-15 seconds, then plug it back in and turn the console on.

Next is to check your audio settings. To do this please go to Settings > General > Volume & audio output.

Ensure that the audio output is set to Headset.

If the issue persist after performing the steps. Kindly use a different controller and test it out.

If you have another controller, try connecting your headset to it and verify if the chat mixer is still greyed out.

Thank you for your cooperation.

Hi I L, my name is Courtney and I would be happy to help.

I am very sorry that you are going through this problem, with the intention of helping you I did an internal search in the Microsoft community forum and found the response from the user FatalDarkprince where he mentioned these steps that helped him solve said problem:

Plug your headphones into your controller and plug your controller into your console. Go to settings > device > accessories > update driver. Once you update the controller, you update it with the headphones, and then you should have control of the mixer. Otherwise, contact Xbox Support. I hope this helps!

Support: https://support.xbox.com/contact-us/

Information Source (Credits): https://answers.microsoft.com/thread/859e2378-73f2-459e-a5f4-c0001d93ec92

If you have any other questions, let me know and I will be happy to continue helping you.

Best regards,
Courtney.