My External is getting power on my Xbox but won’t show up

Discus and support My External is getting power on my Xbox but won’t show up in XBoX on Consoles to solve the problem; I recently had to reset my Xbox one due to some installing issues and now my external hard drive won’t pop up on my storage but shows it’s getting... Discussion in 'XBoX on Consoles' started by luckoftheirish1982, Sep 22, 2022.

  1. My External is getting power on my Xbox but won’t show up

    I recently had to reset my Xbox one due to some installing issues and now my external hard drive won’t pop up on my storage but shows it’s getting power. I’m supposed to have 34 games pop up but it sits at the 6 already on my Xbox. I’ve tried what forums has told me to do and nothing has worked decided to ask here.

    :)
     
    luckoftheirish1982, Sep 22, 2022
    #1
  2. Marshmello5832 Win User

    My External is getting power on my Xbox but won’t show up

    Maybe the drive was having a malfunction, so it chooses to restart and fixed the problem
  3. luckoftheirish1982 Win User

    My External is getting power on my Xbox but won’t show up

    I don’t have another console on hand but I did connect it to my laptop and it was reading it and it showed up. I’ve tried configuring my settings associated with storage as well. When I plug it into the xbox it lights up blinks like it should and then becomes solid again but does not show on my xbox. I’ve done a restart and I’ve unplugged the console but it keeps doing the same thing.
  4. JosefLBohorquez Win User

    My External is getting power on my Xbox but won’t show up

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this LUCKOFTHEIRISH1982

    May I know if you tried connecting the drive to another console to see if the issue persists?
    Or, if you connect the drive to a PC. Are you able to see the drive listed once you open the Disk management tool?

    And, tell me briefly what did you tried so far to fix this problem?
    In that way I can advise you different things or how to proceed
  5. JosefLBohorquez Win User

    My External is getting power on my Xbox but won’t show up

    And did you already tried with all the ports in your console, right?

    If yes, when you say "Restart" are you referring to factory reset the console?
    If not, please do it but keeping games and apps
    Go to settings > system > console info > reset and then select keep my games and apps

    If that doesn't work, I know that this could bother you but the next step is format the drive using your PC and check again in your console
  6. luckoftheirish1982 Win User

    My External is getting power on my Xbox but won’t show up

    I plugged it into my window laptop and it’s working, shows up and I can see it but I’ve tried all of my ports on my Xbox and every setting fix most forums say, it’s getting power but won’t show on my Xbox.
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My External is getting power on my Xbox but won’t show up

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