My experience with Xbox Cloud Gaming without Dynamic Touch Screen Controls

Aint Gonna Play Cloud Gaming If They Wont Let Me Use Xbox Controller Or Touch Screen

Yes, but I have a disability and I use a hat pointer which is a stylus attached to a rod, which is attached to my hat to play games. I know that “20%” of gamers on cloud gaming only use touch screen controls. These controls are what I count on to play old and new games. I hope that you guys don't make touch screen controls only for cloud gaming.

Im On Cloud Gaming Right Now Today And Uh Wth Happened. My Controller Isn't Working In Fortnite, Its Connected But Cloud Gaming barely notices it. and TOUCH SCREEN CONTROLS DONT WORK THEY DONT EXIST ANYMORE

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

I'm sorry to hear that you are experiencing issues with the touch controls in Fortnite on Xbox Cloud Gaming. There could be a few different issues causing this problem.

Make sure that touch controls are enabled in the game. In Fortnite, you can enable touch controls by going to the "Settings" menu, selecting "Controls," and then selecting "Touch." From here, you can customize the touch controls and make sure that they are enabled.

Check that touch controls are enabled in the Xbox Cloud Gaming app. To do this, go to the "Settings" menu in the app, select "Controls," and then make sure that "Touch" is selected as the control scheme.

Restart the Xbox Cloud Gaming app and try again. Sometimes, simply restarting the app can resolve issues with touch controls.

Check for updates to the Xbox Cloud Gaming app or Fortnite. Sometimes, updates can fix bugs or other issues that might be causing problems with touch controls. To check for updates, go to the "Settings" menu in the Xbox Cloud Gaming app, select "System," then "console info & updates," and then select "check for updates."

Hi ,

Thank you for your contribution to the Microsoft Community.

We understand that you need help with disabling the touch control. We do have a support article for guide how to Use Xbox touch controls with cloud gaming or remote play.

You may check this support article for more information: Use Xbox touch controls with cloud gaming or remote play | Xbox Support


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I hope this will help you. We look forward for your response.

Regards,
RichieB_
Microsoft Community Moderator

Thanks for the reply, but unfortunately this doesn't solve my problem.

I read this article before posting. And there isn't any information on disabling the touch controls.

The article only covers setup (if games are compatible), and resize/configuring layout.

I'm looking to make these touch control icons to go away for good, without connecting a controller directly to the mobile device.

This wasn't an issue until the last Xbox App update.

Before, I could simple select "continue anyway" (or "keep going without controller"). But now it just pops the touch controller on-screen without the option to opt out.