My epic account was hacked and they changed the email so I can’t log in

Hi, my name is Annanda, thank you for your question and for reaching out.

I am really sorry you are going through this.

Since this regards your Epic account, this needs to be addressed directly with Epic Games Support, okay?

But first, as mentioned on their website:

" If you are unable to log in to your Epic account and suspect your account was compromised, you can do the following:

Reset your email password and your Epic Account password.

If you have a linked external account (PlayStation, Xbox, Switch, Facebook, Google, etc.), you can try to log in to your Epic account using the credentials of your external account.
Reset the password once you've logged in.

If, you cannot log in, but you have access to the email address currently associated with Epic Games, visit this article. ( https://www.epicgames.com/help/c-Category_EpicAccounts/c-AccountSecurity/a000086086 )

If you've lost access to the email address currently associated with your Epic account, we recommend contacting your email service provider to try to recover access. Once you do it, make sure to secure it by using unique passwords and enabling 2FA for your email.

If you are unable to get access to your Epic account, you can contact Player Support by clicking on the CONTACT US button below. "

https://www.epicgames.com/help/c-Ca...compromised-and-i-cannot-access-it-a000085846

This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

Also on the same link, by scrolling down, you will find the " Contact Us " so you can get in touch with their Support.

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

Help the next person with this issue by indicating if this reply solved your problem. Click Yes or No below.

Best Regards, Annanda.

No. I am able to sign into my Xbox live account using the log in info. But the email itself has expired/been deleted a long time ago so I can’t log into the email itself. So when I want to access/change my account info and it asks me to log into my email and find the verification code, I am unable to do so. Again, I know all the info for the old expired email, I just can’t log into for the verification codes because it’s expired

my epic account was hacked and they changed my email and password, how do I recover it?

How i back my Facebook account no e-mail access so how i achange the password

thank you so much for your reply. when I try to log in to epic games it reads: this email is already in use by another Epic Games account. this is for my son and everything is with my email. i can't figure out how to contact epic games. any suggestions? should i try to change my email address and try to set up epic games again?

Sorry mate I can’t find on any consoles anywhere the email related too the gamertag it got wiped out or taken off the console but most likely taken off. But I don’t know if the person that hacked it changed the email for it also. So that why I need help if there any other way too find the email address linked with hacked my Xbox account because I can’t find on the console sadly.