my email is the correct address for info needed

Discus and support my email is the correct address for info needed in XBoX Rewards & Social to solve the problem; it is stated that info is needed in my rewards. the email provided in the profile is the corrrect address 8d60bd38-ebba-475e-8436-ea28e098c910 Discussion in 'XBoX Rewards & Social' started by Erik the bold, Dec 27, 2016.

  1. my email is the correct address for info needed


    it is stated that info is needed in my rewards. the email provided in the profile is the corrrect address

    :)
     
    Erik the bold, Dec 27, 2016
    #1
  2. Confirm/make sure that email address is correct.

    I get this message on the site.

    There Is Information Needed

    Some of the information in our database appears to be incorrect. Confirm that the personal email address for your Microsoft Commerce account is correct by clicking on the button below. If it is correct, then create a post here in our help forum.

    My email address is correct.

    Best regards,

    Michel
     
    SabreDarkness, Dec 27, 2016
    #2
  3. JDTG6R UK
    JDTG6R UK Guest
    My email address is correct

    My email address for my xbox live rewards is correct
     
    JDTG6R UK, Dec 27, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    my email is the correct address for info needed

    Hello Erik the bold,

    We will adjust some information, and this notification should go away by the end of next week. If it returns, let us know as soon as possible as it will be a more accurate indication that your emails are not being delivered.
     
    XBLRewards8, Dec 28, 2016
    #4
  5. XBLRewards8 Win User

    my email is the correct address for info needed

    Hello Erik the bold,

    We will adjust some information, and this notification should go away by the end of next week. If it returns, let us know as soon as possible as it will be a more accurate indication that your emails are not being delivered.
  6. XBLRewards8 Win User

    Email address is correct

    Hello Alaffy,

    We see that you have received this notification because our system has detected that on our email list your messages are not being delivered. While this will not negatively impact Rewarding, it will cause you to not receive communications from our program.
    Can you confirm that you have not been receiving communications from our program, and that you would like to be included in our messaging?
  7. XBLRewards8 Win User

    Correct email address

    Hello Drewsted,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  8. XBLRewards8 Win User

    Email Address is correct

    Hello L3GG,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  9. XBLRewards8 Win User

    Email Address is correct

    Hello L3GG,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
    update you here with our findings.
Thema:

my email is the correct address for info needed

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