My email is associated with 2 accounts

Thanks for responding Brad!!

If I can swap the email on the desired Xbox account to the email of the undesired Xbox account then there is no need for Epic to change anything because the undesired email is currently associated with that Epic account... They don't seem to be capable
or unwilling to update the database values.

To be clear I have:

Xbox account 1 with email 1 [desired account]

Xbox account 2 with email 2

Epic account with an undesired Xbox account associated with email 2 (Xbox account 2)

I want to update Xbox account 1 to have email 2 and don't care what happens to Xbox account 2.

Your instructions have update the email then delete the account but, there is little chance that could work because two different Xbox accounts will be pointing to the same email...Doubt if that is possible.

Is it possible to delete the undesired Xbox account and then reassign the desired Xbox account's email to the undesired's email address?


in my example:

delete Xbox account 2 update Xbox account 1 with email 2

Now Epic association with email 2 points to the desired Xbox account 1 updated to email 2...

Thanks again!!

Sorry, I should've worded this better. My original email associated with the account is fine. But they changed the email associated with the Minecraft account.

Hi TK,

Technically transfers cannot be do but you can change the email address associated with a microsoft account.

In order to associate the gamertag with another account you will need to create a whole account with an email address and then do the following to associate the gamertag to that account. How
to change the email address associated with your Microsoft account

so I can use any email address associated with my microsoft account cause I did switch my other email address associated with my microsoft account to a new email address so its the primary?

Hello guys thanks for your time,

I waited approximately 36 hours just to be sure that the process of changing my gamertag was done.

So I went ahead and tried to make the change (gamertag associated with email#1 to email#2, which was supposed to be free by now) and I got the same message "this email address is already associated with an xbox live account'. I couldn't believe. I signed
in to xbox.com with email#3 just to be sure the move had been done, and it was. That proved that email#2 was SUPPOSED to be free of any gamertags.

So I tried to make the change again (gamertag associated with email#1 to email#2) and I got this new message: “Sorry, we can't change your Microsoft account right now.” which, according to

support.xbox.com/.../switch-gamertag-to-different-microsoft-account , means I had previously moved the account; but I have not moved the gamertag from email#1!!!!

Maybe its referring to email#2?

Both, email number 1 and 2 meet the 'Conditions that must be met before you can move your Xbox Live profile'