My email does not exist anymore and I have forgotten my password, is there anyway to get...

Discus and support My email does not exist anymore and I have forgotten my password, is there anyway to get... in XBoX Accessibility to solve the problem; The server my email was using (e.g johnsmith@<outlook>.com) was shut down a while ago, and I need to change the email to my account, unfortunately I... Discussion in 'XBoX Accessibility' started by CyberBlade#7279, Dec 7, 2021.

  1. CyberBlade#7279
    CyberBlade#7279 Guest

    My email does not exist anymore and I have forgotten my password, is there anyway to get...


    The server my email was using (e.g johnsmith@<outlook>.com) was shut down a while ago, and I need to change the email to my account, unfortunately I cannot remember my password as it has been months since I last used my xbox and therefore cannot sign in or reset my password as the email does not work anymore. Is there any way I can get into my account?

    Is it possible to reclaim my account via a phone number or anything without a password or an email?

    I would really like to get into this account again, as it has dlc's and online content only accessible on this account that equate to hundreds of dollars.

    :)
     
    CyberBlade#7279, Dec 7, 2021
    #1
  2. Jesse E' Win User

    My email does not exist anymore and I have forgotten my password, is there anyway to get into my account anymore or is it gone forever?

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'm afraid only way to recover an Xbox account is via the account recovery form here https://account.live.com/password/reset

    There isn't a way to reclaim the account without the email or password. Account can only be recovered when the email or registered phone number is available and accessible.

    I'm sorry about this.
  3. xBTx CONV1CT Win User

    Passwords forgotten

    I have a similar problem, my ex-girlfriends brother set up my account. I asked him to put in my email address but instead put his own by mistake, As I didn't really need to change it at that time I left it alone, but as games progress on I now need to change
    it, and of course he has since he doesn't use this email anymore he has forgotten the password. Is there a way of resetting the password as I have tried the above link but it doesn't exist anymore. Thanks
  4. JTZC Win User

    Logged into wrong X-Box account after account migration from one Microsoft account to another

    Hi,

    as I said, the former email does not exist anymore, so there's just one email left to log in with, which is email "B" as described above. Email "A" is no longer registered at Microsoft and also does not exist as a mail address anymore.

    I already reset the password before posting here. Resetting the password has no effect on the issue. The only proof I have is me seeing two X-Box accounts in my game launcher. Since I merged two Microsoft accounts I assumed that the X-Box accounts would be merged as well, as these do not exist as standalone accounts without connection to a Microsoft account.
  5. Ianryth Win User

    I can't accept the terms of use due to a parent account that is dead

    It's not even a matter of a forgotten password though, the email attached to the parental account no longer exists. otherwise I would be able to just reset the password to the account and there wouldn't be a problem.
  6. RebelMythik. Win User

    Email Disappearing

    The issue I am having is that i can't recover my account or reset the password. It just simply does not exist as an email atm.

    That Microsoft account doesn't exist. Enter a different account or get a new one.

    So I have no idea what to do to get it back.
Thema:

My email does not exist anymore and I have forgotten my password, is there anyway to get...

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