My email account both exists and doesn't exist and because of that I cannot connect my...

Discus and support My email account both exists and doesn't exist and because of that I cannot connect my... in XBoX Accessibility to solve the problem; I am trying to link my ps4 to a Microsoft account for Minecraft and obviously it takes me to my phone for a website but whenever I try to use the email... Discussion in 'XBoX Accessibility' started by Canaan Thompson-Simon, Jul 26, 2023.

  1. Canaan Thompson-Simon
    Canaan Thompson-Simon Guest

    My email account both exists and doesn't exist and because of that I cannot connect my...


    I am trying to link my ps4 to a Microsoft account for Minecraft and obviously it takes me to my phone for a website but whenever I try to use the email that is connected to my ps4 it says that it doesn't exist however I can use that same email and check things on it.

    :)
     
    Canaan Thompson-Simon, Jul 26, 2023
    #1
  2. Darhyl Mayte Amizola Win User

    My email account both exists and doesn't exist and because of that I cannot connect my Microsoft account.

    Hey Canaan!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your Minecraft. I am here to help.

    If I may ask, are you able to access your Microsoft account to account.microsoft.com and account.xbox.com?

    Also, when you log into minecraft.net using your Microsoft account and look at https://www.minecraft.net/en-us/profile do you see both your Minecraft Profile name and your Xbox GamerTag/Picture?
  3. RebeccaForeman2 Win User

    I had 2 Microsoft accounts now i can only login to one

    it says my account doesn't exist, i know it does because the account is on my computer but i cant do anything with it because it says it doesn't exist. i can also see under my "emails & accounts" both accounts with different emails. the one i can login to doesn't have the same email even as an alias. So needless to say sadly it didn't work. Also thanks for the reply Georges!
  4. Aryan Rahman Win User

    How can I get my microsoft account back from being hacked?

    I found out that the email has been changed but I cannot do anything because it says that my microsoft account doesn't exist, so I can't change my email back to my original one nor change the password
  5. StoneSuicide Win User

    email compromised

    Microsoft has suspended my account. I know that my email has been compromised because of the hacker changed my security settings and i cannot do anything, when i go cover my account it says that my account/email dosent exist and i cannot recover it because
    the hacker changed my email security settings
  6. FruitSN Win User

    Account hacked and my email doesn't exist

    Oh sorry I don't check my email often and this was my last ditch effort in getting my account back and after I hadn't seen a reply for about 2 days I kinda gave up I'm able to chat now if your still willing to help me

    1. Its a personal account

    2. Last time I was able to sign in was about 4 months ago

    3. Its a Gmail account

    4. I've tried multiple different websites one being the Microsoft store and I've even tried the Xbox app (The account I'm trying to recover is my Xbox but its also my Microsoft)

    Again I'm sorry for taking so long to respond
Thema:

My email account both exists and doesn't exist and because of that I cannot connect my...

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