My elite series 2 controller constantly disconnects from Xbox one

Charles Lowe · Jan 31, 2023

My controller is reconnecting constantly making it unusable. There is no update available and I've found countless threads with no help from Microsoft. How is this still an issue after this many years?

:)

DeRpY SmUrFy300

Hey! This article helped me, check out the options on why or how your controller could be disconnecting! https://medium.com/@pankee/solution...roller-disconnects-constantly-on-598a29d0ae25

StuartATrueRed

Since the Elite Series 2 has the battery built in, then you cannot change them. If the controller is constantly disconnecting, and you have no issues with your other controllers, then you are better off taking it back and either get a replacement or money
back.

Miguel Molina O

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please proceed to do a power cycle of the xbox

1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Important If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

Also, proceed to power cycle your controller

1. Press and hold the Xbox button  for 5-10 seconds, until the controller turns off.

2. Wait a few seconds, then press and hold the Xbox button  again to turn the controller back on.

If your problem persists or the problem is fixed please let me know!

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

bpipal

This did not work, I also noticed that if I shut off the XBOX One X it disconnects this controller and I have to reconnect it on startup. This does not happen with my other controllers just the Elite series 2 one.. I'll request a replacement

Jaxpug

Ive had the baseline controllers for years and keep holding back from pulling the trigger (get it?) for an elite controller. When the series 2 came out, I was ready to go get one, but the fervor died off with reports of disconnecting.

Right now I’m still waiting to get an elite. I plan on it sometime this year, maybe with the Series X

My elite series 2 controller constantly disconnects from Xbox one