My elite 2 LB doesn’t respond anymore and my warranty just expired what can I do? Way to...

Discus and support My elite 2 LB doesn’t respond anymore and my warranty just expired what can I do? Way to... in XBoX on Consoles to solve the problem; With the cost of these elite Xbox controllers the warranty should be way longer than 1 year! Can’t keep dropping $200 every two years for new... Discussion in 'XBoX on Consoles' started by BTurner386, Aug 19, 2023.

  1. BTurner386
    BTurner386 Guest

    My elite 2 LB doesn’t respond anymore and my warranty just expired what can I do? Way to...


    With the cost of these elite Xbox controllers the warranty should be way longer than 1 year! Can’t keep dropping $200 every two years for new controllers. What are we to do when it’s a bumper that no longer works?

    :)
     
    BTurner386, Aug 19, 2023
    #1
  2. CarTzy Win User

    My elite 2 LB doesn’t respond anymore and my warranty just expired what can I do? Way to expensive for o keep buying when I’ve only had it for two years!

    Hello BTurner386,

    Thank you for posting in the Microsoft Community.

    I can see that you're experiencing issues with your Xbox Elite 2 controller. If your warranty has expired, there may not be much that can be done in terms of a free repair or replacement. However, you may still be able to get it repaired by contacting Microsoft support and inquiring about repair options. They may be able to provide you with a quote for the repair cost. Additionally, you can try reaching out to third-party repair services that specialize in Xbox controllers. As for the warranty period, I understand your concern, but the warranty period is determined by the manufacturer and is subject to change.

    To contact live support, please follow the guide below:

    1. Please use this link: Contact us | Xbox Support
      1. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
      2. If not, please select the country/region it is showing and select the correct one among the list.
      3. Make sure to use to check the available contact times of the support.
      4. Select the "Contact Us" button
      5. Select the drop-down menu options that will match your concern.
      6. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
      7. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
      8. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
      9. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  3. xTOGxDARKxMISTx Win User

    Xbox one controller

    Last month i bought a normal xbox one controller and the RB button suddenly started jumping 2 places everytime i clicked it and it wasnt useable so i went out and bought an elite series 2 controller and the exact same thing has happened with this
    after a week of using it so if you dont get what i mean say im on the home screen tab and i click the RB button it would jump to the Mixer tab instead of going 1 place to the game pass tab anyone know why this happens
    Same, after using my elite series 2 since it came out on Day 1, my RB doesn’t respond. When i click it with a slight touch on my LB, it responds, but when I do the same press, it doesn’t respond. This started happening 2 days ago out of nowhere. Any fixes?
  4. Michael Clisham Win User

    Xbox Guest Controller Keeps Disconnecting at Random Intervals

    No the problem doesn’t persist on different consoles. My warranty is 6 months expired on my console and there’s no local repair shops willing to fix. Any way I can send to Microsoft for repair?
  5. Surreal Faux Win User

    Help with Xbox One Elite Controller right thumb stick drifting upward during game play.

    Okay, I chatted with support over the computer about my warranty, it expired and now my LB button broke off as well. So I have a few questions.

    Where can I send my elite xbox one wireless controller to if I'm willing to pay for repairs?

    Why does microsoft not provide a option to buy an extended warranty for accessories or provide longer warranties for items over $100 dollars such as my controller which was $149.99?

    Why paint plastic parts metallic if the parts are going to break so easily? It seems to me if it's called Elite, it should be more durable.
  6. one1337spartan Win User

    Elite series 2 - bumpers double clicking

    My Elite 2 RB just began having this issue today. It also doesn’t respond every time it is pressed. I play Black Desert Online and my characters combos rely heavily on RB to perform. I was hoping the Elite 2 would solve the issues i was having with
    bumpers, but at 2 months of use it has failed as well..... very disappointed
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My elite 2 LB doesn’t respond anymore and my warranty just expired what can I do? Way to...

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