My elite 2 controller won’t charge at all what can be the problem?

Benskiii96Flores · Apr 20, 2023

I currently have the elite 2 controller and only had it for 4 months now my controller won’t charge at all! I even changed the charging cable and still won’t charge. The cables I have work cause they charge other devices and even the one that comes with the controller?

:)

Miguel Molina O

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

From what it seems, the controller mostly is faulty, I know that might be very frustrating but I would recommend requesting a replacement of the controller

Request an Xbox controller replacement

https://support.xbox.com/en-US/help/hardware-ne...

If you need help filling out the request form please let me know!

If you have any other questions, do not hesitate!

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Keaton Kailing

elite series 2 controllers back paddles won’t work

ajthefinisher

So recently i noticed my old play and charge kit was dying pretty fast and whenever i plugged it in to charge it would say it was fully charged already, which i knew it wasn’t. So i went out and bought a new one thinking that would fix the problem. Turns
out it doesn’t charge at all either. I don’t know what the problem is. The controller works fine if i leave it plugged in or put batteries in but it won’t charge with the play & charge kit for some reason.

Forgot to mention but everything is up to date, the console and controller.

Its an Xbox One X and a Xbox One Elite controller, a white one.

It seems u have a working controller.. May be the slot for the battery whuch supports play and charge kit isn't working and ur battery is not helping either.. If u have another controller try the kit on that and if the problem persists do send the controller
for repair ...

Onyx Is Here

Hello Anthony, my name is Kelly and i'm a fellow Xbox gamer.

Sorry to hear you're having trouble with your controller. This may be an issue with the internal battery or the USB port that would need to be repaired. Please double check the controller warranty via this link https://support.xbox.com/en-US/help/hardware-ne....

Once the repair has been set up and you have received the shipping label via email you can pack up the controller. Please be sure to send only the controller and nothing else as Xbox does not guarantee that extra items such as triggers or thumbsticks will be returned.

Wahwah-04E2EA04-968A

I have the same problem here.

My old Play and Charge charges fine in my old controller but won't charge in my Elite.

My elite 2 controller won’t charge at all what can be the problem?