My elite 2 controller arrived with stick drift.. I sent it back under warranty to get it...

I bought 2 Elite controllers at the same time from Microsoft. Less than 5 months the first one had button issues and stick drift. Microsoft offered replacement. Just sent it and the second started with the exact same problems, LB not working Stick drift
Microsoft says too bad no warranty. 5 months old and $500 for 2 controllers. I have made several requests and keep being told they are not under warranty. Can anyone help?

same.

my 1st elite: crash gumi grips. send back to service, but i buy a new one for this 2 week. Try this new: right stick drift to right...

ok, my 1st elite came back, try this. left stick drift to right (fresh new controller from ms service)

ok i sent back this 2 broken Elites.

1-2 week done, get 2 new fresh Elites... tested... both new Elite's (my 3rd and 4th) left sticks drift to right...

my last 5 Elites broken, 3 fresh from Xbox Support. Thats a big joke.

Typically when a controller get stick drift the best thing to do is replace the controller.

If it is still under warranty you can sent it in for repair/replacement
http://support.xbox.com/

Good Luck!

I heard about this too and I was cautious in getting one. I needed a new controller since my elite controller grips were completely peeled off and the back paddle stop functioning. I ordered the series 2 with "WARRANTY". When I received it, it had no drift
stick or bumper issues, worked perfectly.

Get it with warranty when you get it, just to be safe.

Your gaming level will improve a lot!

I feel your pain. I got mine for Christmas, and about 6 months in, I got stick drift. So I reached out to Warranty and Repair, and they approved it to be shipped back in and they replaced it. After shipping it, it took about 2 weeks to get a new controller
back.

Unfortunate that stick drift is a common thing these days, but that's what I did to handle my Series 2 controller.