My EA account got hacked?!?

Mason_741 · Dec 11, 2023

So i'm on PC and trying to play BF1 through the Xbox game pass, And My account for EA that is linked to my Xbox account has been hacked, I try to open BF1 and it says that I have to send a verification code to an email. The problem is I dont know or have access to that email. The only 2 emails I have access to are not linked to my Xbox account, I have no idea how this happened as I only played battle field for one day for a few hours. Now I cant access the account thats linked to my Xbox account because I dont even know the email that goes to it. Microsoft in its glorious wisdom has decided to only allow one EA account to ever be linked to Xbox. So I am practically forced out of playing BF1 even on PC through my Xbox account, Any one have any ideas at all? I played BF1 for one day with my actual EA account, I ended up getting that account back but after resetting everything in it. But for some reason every time I try to launch BF1 through the xbox app on my PC, It tells me I need to verify through a code in an email that I dont know or have.

:)

SaltnRust

I suspect mine got hacked because my gamertag/Windows live email were on the EA website from 2009. I must have signed on once and never again. Since they could associate my GT and windows live email, they probably either got the password and it was the
same as my WL account or they somehow hacked it. Anyway, from what I've heard most of the accounts hacked were somehow associated with EA.

Hoskayra

Hi Mason, my name is Oskayra and I will be happy to help you.

I clarify that the only alternative is the one you have at this moment, which is to send the account recovery form, it is the only way, let me give you some recommendations first:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

Please note that Xbox support cannot help recover accounts, but in that case, if you want to contact them and talk in a live chat for more detailed information, you can access the link below.

Support: https://support.xbox.com/contact-us/

If none of this works for you, it is best to contact Microsoft technical support, they are the only ones who could help you. You can report the problem through the following link:

https://support.microsoft.com/home/contact?SourceApp=smcivr1

Navigate to the search bar and enter your issue. Press Enter or click "Get Help." Sign in to access support options. Choose the appropriate product, select the appropriate category and confirm your selection. The system will provide you with support options to help you further.

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

I hope you can understand it and this information has clarified at least some doubts. I hope the problem is solved, I wish you good luck.

Best regards
Oskayra

Eggnogga

You'll want to contact EA, not xbox. Hopefully, for your sake, your EA login/password are different than your WLID.

Jason Koenig

There's nothing wrong with my account security. EA got hacked (they won't admit it, but that's what happened) by FIFA 11/12 players.

VernierSlake

Here's the thing though we've had many a hacked person come on here and swear up and down that they've never had an EA account and yet they've still been "FIFAed". Then there's the boatload of people who have EA accounts but haven't been hacked.

Until such time as evidence surfaces to the contrary (and I mean proper evidence not opinions presented as fact) we've got to take EA's word as gospel the same way we've got too with the hacked.

My EA account got hacked?!?