My Downloads

I’ve also have a problem here too. There’s no error code for the problem. I tried buying a skin pack but when I got it it wouldn’t work

Oh, for cases like this you will be needing to reach out to Mojang support, AdrianTWPF2006.

Hi AdrianTWPF2006, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

This can be fixed by simply restarting the console, AdrianTWPF2006.

To make it easier let's call your console console a and his console console.b

So when he originally started his account. On your console he would've defaulted his home console.as console a

Even though now he signs in on console b he never changed his home console

So what he needs to do is sign on console b and goto settings and set his home console on his console b

Usually under account settings

Please keep in mind that if only one of you have an gold account like his for example home gold will be removed from your console but doesn't apply if it's on yours But since he has his own console i assume he has his own gold

Home console including home gold can only apply to one console at a time except for the gold member who can sign in anywhere and use his gold and games anywhere roaming

Hello!

I would visit this link:
support.xbox.com/.../xbox-live-sign-in and see if any of this helps or applies to you! Good Luck!