My disc keeps on saying “we need to read the license. If the disc is already in, check to...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Xbox support:

'This may mean we’re having trouble checking usage rights."

Here's the recommended steps:

"Insert the game disc. Even though the game might already be installed on this Xbox, we need the physical disc to check the license before we can launch it.

If the disc is already loaded, see if it’s dirty or scratched. If needed, wipe the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom faces.

Then re-insert it and try launching again."

Please perform a powercycle as well:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

With a disc based game if the game needs to be updated it says you either need a disc or the license. If you try it without the disc when already installed.

Try this

Insert the game disc. Even though the game might already be installed on this Xbox, we need the physical disc to check the license before we can launch it.If the disc is already loaded, see if it’s dirty or scratched.
If needed, wipe the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom faces.Then re-insert it and try launching again.

https://beta.support.xbox.com/help/errors/error-code-0x82D40004

Please check if other disc games will have the same issue, if yes the issue can be the disc drive itself and if no, the issue can be the disc. You can check this link for troubleshooting steps: https://support.xbox.com/en-US/help/games-apps/...

When you insert the disc you should have a disc icon as an indication that the console is reading it.

You need to insert the disc everytime you will play the game even if it’s already installed because the license is on the disc itself

Keep getting error code 0x82d40004. On every disc that I put in. Saying that it needs to read it to verify purchase and license. I'm. Connect ed to Xbox live and have restarted my console each time I try a new disc. They are all new new and worked fine
Saturday. How do u clear the cache? Has anyone else having this problem?