My digital order is stuck on pending

Discus and support My digital order is stuck on pending in XBoX on Windows to solve the problem; I ordered some digital currency for a game and it's been stuck on pending. I opened chat with Microsoft support and they immediately told me that my... Discussion in 'XBoX on Windows' started by Irlsmatter, Aug 12, 2020.

  1. Irlsmatter
    Irlsmatter Guest

    My digital order is stuck on pending


    I ordered some digital currency for a game and it's been stuck on pending.

    I opened chat with Microsoft support and they immediately told me that my financial institution didn't approve it.

    So, I call up the bank and no, they definitely did approve it. So, that was a lie.

    I call Microsoft support and the gentleman tells me that Microsoft hadn't processed the transaction yet and I should wait a few hours.

    How is it possible that Microsoft "Support" can flat out mislead a customer? Are they trained to deflect customers from actually getting help?

    :)
     
    Irlsmatter, Aug 12, 2020
    #1
  2. JS_294 Win User

    Order stuck on pending

    Yes I got it before the expected date. But I have already returned it because I found I prefer mouse and keyboard.
  3. TriggerTre Win User

    Order stuck on pending

    Mine has shipped as well. I ordered on the 19th
  4. JS_294 Win User

    Order stuck on pending

    Check the order confirmation email for expected delivery date. Mine is expected to deliver almost 1 month after purchase. I am choosing not to get upset until the delivery date has passed; then I will have a reason to complain ;)
  5. Wade Butler Win User

    Order stuck on pending

    I called Microsoft customer support. All they could tell me is that "pending" meant they were trying to fill the order and the delay could be for a myriad of reasons. He then transfered me to wholesale, saying that they would have a better idea of what is
    going on. An automated system said they were closed and what hours they were open and to call back then. Ironically, I was transfered well within business hours.

    :(

    My guess is that it is related to current events, but I've had trouble finding the controller in stock anywhere since January. I was jubilant to find that it didn't say out of stock, when I paid $200 for it. Ha! Guess, I'm the fool.
  6. Emo Goggles Win User

    Order stuck on pending

    i can tell you lately no matter where i order from is its not an essential it will be on delay.
Thema:

My digital order is stuck on pending

Loading...

  1. My digital order is stuck on pending - Similar Threads - digital order stuck

  2. Digital Game Resale Marketplace Proposal for Microsoft Store

    in XboX Insiders
    Digital Game Resale Marketplace Proposal for Microsoft Store: This proposal presents the implementation of an official system within the Microsoft Store that allows users to resell previously purchased digital games under platform-controlled conditions. The...

  3. The "Permanent Conversion" Update Let us sacrifice our old discs for a Digital License!

    in XboX Insiders
    The "Permanent Conversion" Update Let us sacrifice our old discs for a Digital License!: The Problem Physical discs for classics like Red Dead Redemption are fragile. Even in 2026, we’re still dealing with discs getting scratched by drives or worn out by spinning every time we want to...

  4. Xbox needs to fix this problem with no way to add disc to digital version

    in XboX Insiders
    Xbox needs to fix this problem with no way to add disc to digital version: Why is there no way where I can buy a drive or adapter to add disc to the console I get you want ppl to buy the next version but now I want to get a PlayStation submitted by /u/Mental-Ad3047...

  5. My digital copy of elden ring deleted itself and now it like i never owned the game, any fixes?

    in XBoX Games and Apps
    My digital copy of elden ring deleted itself and now it like i never owned the game, any fixes?: So basically i bought elden ring online from the xbox store and had been playing it fine for months, then one day i go to load it up and it says i need to own the game to play it. I’ve contacted...

  6. Digital MW2

    in XBoX Games and Apps
    Digital MW2: Got a digital but where I got COD MW where its in a group selection but 1 and 3 plays but 2 shows disc sys error I've uninstall it and downloaded it but same thing happens its MW 2 with GHOST on...

  7. my May 12, 2025 Order number [mod removed] call of duty 2 for pc hasnt arrived for digital...

    in XBoX Games and Apps
    my May 12, 2025 Order number [mod removed] call of duty 2 for pc hasnt arrived for digital...: I've checked my Microsoft store , battlenet and Xbox account, nothing. Would you send a download link to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. Thank you...

  8. I’m trying to pre order assassin’s, Creed shadows, digital deluxe edition with my cash app...

    in XBoX Games and Apps
    I’m trying to pre order assassin’s, Creed shadows, digital deluxe edition with my cash app...: I’ve used my cash app card to pre order games and it always worked but it won’t work on assassins creed shadows 1fbd9c3d-7b95-448b-b470-b4c7da6c5307

  9. Unable to MSFS digital ownership version in order history, can't re-download

    in XBoX Games and Apps
    Unable to MSFS digital ownership version in order history, can't re-download: I purchased MSFS in DEC of 2022 and installed and played it for several months. I deleted it to clear up space. When I went to go back and install it from XBOX, I couldn't find my purchase. I...

  10. Paid order but no 25 digit code

    in XBoX on Consoles
    Paid order but no 25 digit code: How do I redeem the order I paid for online for my son? They didn’t give me a 25 digit code in my email or on Acct? It shows completed. But he can’t use it.???thanks...

Users found this page by searching for:

  1. instreamset:url:order= js? minecraft emo